AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
TERMSANDCONDITIONS
Version3.6
PleaseRead the Terms and Conditions stated below. They govern the relationship between VPR Safe
FinancialGroupLtd(hereinthe"Company”)aCyprusInvestmentFirm(CIF)supervisedandregulatedby
the Cyprus Securities and Exchange Commission (CySEC) with CIF license number 236/14, Company
registrationnumberHE322134anditsClients.
1. Introduction
1.1.ThisAgreementisent eredbyandbetweentheCompanyandtheClient(whichmaybealegalentity
or a natural person) who has completed the Account Opening Application Form and has been
acceptedbytheCompanyasaClient.
1.2.TheCompanyisauthorizedandregulatedbythe
CyprusSecuritiesandExchangeCo mmission(“CySEC”)
asaCyprusInvestmentFirm(CIF)tooffercertainInvestmentServicesundertheApplicableLawsand
Regulations, as defined below and as subsequently amended or replaced from time to time. It is
registeredinCyprus,undertheCompaniesLawwithregistrationnumberHE322134.
theCompany’s
registeredoffice’slocationis1,AgiasFylaxeosStreet,3025,Limassol,Cyprus.
1.3.ThisClientAgreementandfollowingthebelowinformation, as amended fromtimetotime:"Client
CategorisationPolicy”,"Investor CompensationFund”, "C onflicts ofInterestPolicy”,"BestInterest
andOrderExecutionPolicy”,"RiskDisclosureandWarningsNotice”,“Privacy
Policy”,"Complaints
Handling Policy”, “Cookies Policy” (together, the "Agreement”) set out theterms upon which the
Company will offer Services to the Client. In addition, the various documents above set out the
matters which the Company is required to disclose to the Client under the Applicable Laws and
Regulations.
1.4.TheAgreementoverridesanyotheragreements,arrangements,expressorimpliedstatementsmade
bytheCompanyoranyIntroducer(s).
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
1.5.TheAgreementshallbebindinguponandshallinuretothebenefitofthepartiesandtheirpermitted
successorsandassigns.Inparticular,iftheClientisnon‐face‐to‐faceandallcommunicationwiththe
Client is done through he website, over the telephone or via written correspondence (including
email), then the Distance Marketing of Financial Services Law N.242(I)/2004 applies. The said law
doesnotrequiretheAgreementtobephysicallysignedbyeithertheClientortheCompanyinorder
forbothofthePartiestobelegallyboundbyit.ThetermscontainedintheAgreementshall
applyto
theinitialaswellastoanysubsequentactivityenteredintobetweentheCompanyandtheClient.
1.6.Youherebyexpresslyacknowledgeandagreethat:(a)bycompletingandsubmittingtotheCompany
theAccountOpeningApplicationFormand/orbyclickingontheappropriatespaceoron“I
haveread
andagreetotheTermsandConditions”statementoranysimilarbuttons/confirmationstatements
designatedtoshowusyourapprovalandacceptanceofthisagreementand/or(b)byaccessingor
usingand/orbycontinuingtoaccessorusetheservicesprovidedbytheCompany,youfullyagreeto
abide by
andtobebound by all the Terms andConditions setourintheagreement,as they may
applytoyou.
1.7.Ifyoursignatureoracknowledgementisrequired/requestedwithrespecttoanydocumentationand
you “click” in the appropriate space, or on the “Accept”/”Submit” buttons, or any other similar
buttonsinthisrespectshowingyourapprovalandacceptancethereof,youwillbedeemedtohave
“signed”and/oracknowledgedthedocumenttothesameextentandwiththesameeffectasifyou
had signed the document manually. Further to this, to the extent permitted under applicable
mandatorylaw,you
herebywaiveanyrightsorrequirementsundertheapplicablelaws/regulations
ofanyjurisdictionwhichrequireanoriginal(non‐electronic)signatureordeliveryorretentionofnon‐
electronic records. Despite this, upon prior written notice to the Company, you have the right to
withdraw your consent to the electronic delivery and signature
of documentation that we may
providetoyou,however,uponsuchwithdrawaltheCompanymay,atitssolediscretionandwithout
anyobligationtoprovideanyfurtherexplanations,restrictorterminatethebusinessrelationship.
1.8.Foryourbenefitandprotection,pleaseensureyoutakesufficienttimetoreadtheAgreement
aswell
asanyotheradditionaldocumentationandinformationavailabletoyouviatheCompany’swebsite
priortoopeninganaccountand/orcarryingoutanyactivitywithus.Youshouldcontactusforany
furtherclarification,orseekindependentprofessionaladvice(ifnecessary).
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
2. InterpretationofTerms
InthisAgreement:
"AccessData” shall mean the Login and Passwordof the Client,which are required so as to have
accessonandusethePlatform(s),thetelephone passwordwhichisrequiredsoastoplaceOrders
viaphoneandanyothersecretcodesissuedbytheCompanyto
theClient.
"AccountOpeningApplicationForm”shallmeantheapplicationform/questionnaire completedby
theClientinordertoapplyfortheCompany’sServicesunderthisAgreementandaClientAccount,
via which form/questionnaire the Company will obtain, among other things, i nformation for the
Client’s identification and due diligence, his categorization
and appropriateness or suitability (as
applicable)inaccordancewiththeApplicableLawsandRegulations.
"Affiliate”shallmeaninrelationtotheCompany,anyentitywhichdirectlyorindirectlycontrolsoris
controlled by the Company, or any entity dire ctly or indirectly under common control with the
Company;and"control”means
thepowertodirectorthepresenceofgroundtomanagetheaffairs
oftheCompanyorentity.
"Agreement” shall mean this "Client Agreement” together the following policies traced on the
Company’swebsite:ClientCategorisationPolicy,InvestorCompensationFund,ConflictsofInterest
Policy,Best Interestand Order Execution Policy, Risk
Disclosureand Warnings Notice,Complaints
HandlingProcedure,CookiesPolicyandPrivacyPolicy,asamendedfromtimetotime.
"ApplicableLawsandRegulations”shallmeantheCyprusLaw87(I)/2017regardingtheprovisionof
investmentservices,theexerciseofinvestmentactivitiesandtheoperationofregulatedmarketsas
subsequently amended or replaced
from time to time, implementing “MiFID II” in Cyprus Law,
Regulation(EU)600/2014(MiFIR),asthesamemaybesubsequentlyamendedormodifiedfromtime
totimebutalsoingeneral:
a) CySECRulesoranyotherrulesofarelevantregulatoryauthorityhavingpowersoverthe
Company;
b) TheRules
oftherelevantMarket;
c) Allotherapplicablelaws,rulesandregulationsofCyprusoroftheEuropeanUnion.
"Ask”shallmeanthehigherpriceinaQuoteatwhichthepricetheClientmaybuy.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
"Authorized Representative” shall mean the person of paragraph 12.2 and 38 Of the Client
Agreement.
"Balance” shall mean the total financial result in the Client Account after the last Completed
Transactionanddepositing/withdrawaloperationatanyperiodoftime.
"BaseCurrency”shallmeanthefirstcurrencyintheCurrencyPair
againstwhichtheClientbuysor
sellstheQuoteCurrency.
"Bid”shallmeanthelowerpriceinaQuoteatwhichtheClientmaysell.
"BusinessDay”shallmeananyday,otherthanaSaturdayoraSunday,orthe25thofDecember,or
the1stofJanuaryor
anyotherCyprusorInternationalholidays.
"ClientAccount”shallmeantheuniquepersonalizedaccountoftheClientconsistingofallCompleted
Transactions, Open Positions and Orders in the Platform, the Balance of the Client funds and
deposit/withdrawaltransactionsoftheClientfunds.
"ClosedPosition”shallmeantheoppositeofan
OpenPosition.
"CompletedTransaction”inaCFDshallmeantwocounterdealsofthesamesize(openingaposition
andclosingaposition):buythensellandviceversa.
"Contract for Difference” ("CFD”) shall mean a contract, which is a contract for differences by
referencetovariationsinthe
priceofanUnderlyingAsset.ACFDisaFinancialInstrument.
"ContractSpecifications”shallmeantheprincipaltradingtermsinCFD(forexampleSpreads,Swaps,
LotSize,InitialMargin,NecessaryMargin,HedgedMargin,theminimumlevelforplacingStopLoss,
TakeProfitandLimitOrders,financingcharges,chargesetc.)for
eachtypeofCFDasdeterminedby
theCompanyfromtimetotime.
"CurrencyoftheClientAccount”shallmeanthecurrencythattheClientAccountisdenominatedin,
whichmaybeEuroor USDollars, oranyothercurrency asofferedbytheCompany from time to
time.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
"CurrencyPair”shallmeantheobjectorUnderlyingAssetofaCFDTransactionbasedonthechange
inthevalueofonecurrencyagainsttheother.ACurrencyPairconsistsoftwocurrencies(theQuote
CurrencyandtheBaseCurrency)andshowshowmuchoftheQuotecurrencyisneededto
purchase
oneunitoftheBaseCurrency.
"CySEC” shall mean the Cyprus Securities and Exchange Commission, which is the Company’s
supervisoryauthority.
"CySEC Rules” shall mean the Rules, Directives, Regulations, Guidance notes, opinions or
recommendationsofCySEC.
"Equity” shall mean the Balance, plus or minus, andFloatingProfit or Loss which derivesfrom an
OpenPosition,andshallbecalculatedas:Equity=Balance+FloatingProfit‐FloatingLoss.
"EssentialDe tails”shallmeantherequireddetailsinorderfortheCompanytobeabletoplacethe
Order,forexamplebutnotlimitedto;thetypeofFinancialInstrument,thetypeofOrder,typeof
Underlying Asset, if the Client places a Pending Order (limit or stop) the Client
will indicate the
intendedpriceinwhichtheOrderwillgo inthemarketandanyStopLossandorTakeProfitetc.
"EventofDefault”shallhavethemeaninggiveninparagraph15.1.oftheClientAgreement.
"ExpertAdvisor(EA)”shallmeanamechanicalonlinetradingsystemdesignedto
automatetrading
activities on anelectronictrading platform.It can be programmedto alert the Clientof a trading
opportunityandcanalsotradehisaccountautomaticallymanagingallaspectsoftradingoperations
fromsendingordersdirectlytothePlatformtoautomaticallyadjustingstoploss,trailingst ops and
takeprofit
levels.TheCompanydoesnotprovidesuchafeatureforclientsandanyuseofsuch is
prohibited.EAalsoreferstoautomaticallycopyingtradesfromothertraders,brokersand/ortrading
automaticallyviathirdpartySignalProviders.TheCompanymayat,itssolediscretion,canceland/or
suspendanyClientAccountshould
theuseofanyEAbesuspectedoridentified.
"FinancialInstrument”shallmeantheFinancialInstrumentsundertheCompany’sCIFlicensewhich
canbefoundinthedocument"CompanyInformation”.
"Floating Profit/Loss” in a CFD shall mean current profit/loss on Open Positions calculated at the
currentQuotes(addedanycommissions
orfeesifapplicable).
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
"ForceMajeureEvent”shallhavethemeaningassetoutinparagraph28.1oftheClientAgreement.
"FreeMargin”shallmeantheamountoffundsavailableintheClientAccount,whichmaybeusedto
openapositionormaintainanOpenPosition.FreeMarginshallbecalculatedas:Equity
less(minus)
NecessaryMargin[Freemargin=Equity‐NecessaryMargin].
"HedgedMargin”forCFDtradingshallmeanthenecessarymargin requiredbytheCompanysoasto
openandmaintainMatchedPositions.
"InitialMargin”forCFD tradingshallmeanthenecessarymarginrequiredbytheCompanyso asto
openaposition.
"Introducer”shallhavethemeaningasset
putinparagraph37.1oftheClientAgreement.
"Leverage”forCFDtradingshallmeanaratioinrespectofTransactionSizeandInitialMargin.1:100
ratiomeansthatinordertoopenaposition,theInitialMarginisonehundredtimeslessthanthe
TransactionsSize.
"LongPosition”forCFD
tradingshallmeanabuypositionthatappreciatesinvalueifunderlying
marketpricesincrease.Forexample,inrespectofCurrencyPairs;buyingtheBaseCurrencyagainst
theQuoteCurrency.
"Lot”shall meanaunitmeasuringtheTransactionamountspecifiedforeachUnderlyingAssetofa
CFD.
"LotSize”
shallmeanthenumberUnderlyingAssetsinoneLotinaCFD.
The1 (one)standardlotsizeisthemeasurementunitspecifiedforeachCFD.TheCompanymayoffer
standardlots,micro‐lotsandmini‐lots,initsdiscretion,asdefinedfromtimetotimeintheContract
Specificationsor
theCompany’sWebsite.
"Margin”sha llmeanthenecessaryguaranteedfundssoastoopenormaintainOpenPositionsina
CFDTransaction.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
"MarginCall”shallmeanthesituationwhentheCompanyinformstheClienttodepositadditional
MarginwhentheClientdoesnothaveenoughMargintoopenormaintainopenpositions.
"МаrginLevel”forCFDtradingshallmeanthepercentageofEquitytoNecessaryMarginratio.Itiscalculated
as:MarginLevel=(Equity/NecessaryMargin)x100%.
"Margin Trading” for CFD trading shall mean Leverage trading when the Client may make
TransactionshavinglessfundsontheClientAccountincomparisonwiththeTransactionSize.
"Matched Positions” for CFDtradingshall mean long and Short Positionsof thesameTransaction
SizeopenedontheClientAccountfor
thesameCFD.
"NecessaryMargin”forCFDtradingshallmeanthenecessarymarginrequiredbytheCompanysoas
tomaintainOpenPositions.
"NormalMarketSize”forCFDtradingshallmeanthema ximumnumberofunitsoftheUnderlying
AssetthataretransmittedbytheCompanyforexecution.
"Open
Position”shallmeananyopenoptioncontract(calland/orput)whichhasnotbeenclosed.
InrelationtoCFDtradingthismaybeaLongPositionoraShortPositionwhichisnotaCompleted
Transaction.
"Order”shallmeananinstructionfromtheClienttotradeinCFDs
asthecasemaybe.
"Parties”shallmeanthepartiestothisClientAgreement–i.e.theCompanyandtheClient.
"Platform” shall mean the electronic mechanism operated and maintained by the Company,
consisting of a trading platform, computer devices, software, databases, telecommunication
hardware,programsandtechnicalfacilities,whichfacilitates
tradingactivityoftheClientinFinancial
InstrumentsviatheClientAccount.
"PoliticallyExposedPersons”shallmean:
a) NaturalPersonswhoareorhavebeenentrustedwithprominentpublicfunctions,whichmeans:
Heads of State, Heads of government, Ministers and Deputy or Assistant Ministers; Members of
Parliaments or similar legislative
bodies; members of the governing bodies of political parties;
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
MembersofSupremeCourts,ofConstitutionalCourtsorof otherhigh‐levelJudicialBodieswhose
decisionsarenotsubjecttofurtherappeal,excludingexceptionalcircumstances;MembersofCourts
of Auditors or of the Boards of Central Banks; Ambassadors, Chargés d’Affaires and High‐ranking
Officersinthearmedforces;Membersofthe
Administrative,ManagementorSupervisoryBodiesof
State‐owned enterprises; Directors, Deputy Directors and Members of the Board or equivalent
functionofaninternationalorganisation;Mayors.Noneofthecategoriesse toutintheaboveshall
beunderstoodascoveringmiddlerankingormorejuniorofficials.Furthermore,whereapersonhas
ceasedtobeentrustedwithaprominentpublicfunctionwithinthemeaningoftheabovedefinition
foraperiod ofatleastoneyearin any country,suchpersons shallnot be considered aPolitically
ExposedPerson.
b) The immediate family members of such persons as set out under definition A,
which means: the
spouse;anypartnerconsideredbynationallawasequivalenttothespouse;thechildrenandtheir
spousesorpartnersconsideredbynationallawasequivalenttothespouse;andtheparents.
c) PersonsknowntobecloseassociatesofsuchpersonsassetoutunderdefinitionA,
whichmeans:
any natural person who is known to have joint beneficial ownership of legal entities or legal
arrangements,oranyotherclosebusinessrelations,withapersonreferredtoindefinitionA;any
natural person who has sole beneficial ownership of a legal entity or legal arrangement which is
known
tohavebeensetupforthebenefitdefactoofthepersonreferredtoindefinitionA.
"ProfessionalClient”shallmeana"ProfessionalClient”forthepurposesofCySECRules,asspecified
inthedocument"ClientClassificationPolicy”.
"OrderLevel”forCFDtradingshallmeanthepriceindicated
intheOrder
"Quote”shallmeantheinformationofthecurrentpriceforaspecificUnderlyingAsset,intheform
oftheBidandAskprices.
"QuoteCurrency” shallmeanthesecon dcurrencyintheCurrencyPairwhichcanbeboughtorsold
bytheClientfortheBaseCurrency.
"QuotesBase”inrelationtoCFDtradingshallmeanQuotesFlowinformationstoredontheServer.
"QuotesFlow”shallmeanthestreamofQuotesinthePlatformforeachCFD.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
"Retail Client”shallmeana"RetailClient”forthepurposes oftheCySECRules,asspecifiedin the
document"ClientClassificationPolicy”.
"Services”shallmeantheservicestobeofferedbytheCompanytotheClientunderthisAgreement,
assetoutinparagraph7.1.OftheClientAgreement.
"Short
Position” for CFD trading shall mean a sell position that appreciates in value if underlying
marketpricesfall.Forexample,inrespectofCurrencyPairs;sellingtheBaseCurrencyagainstthe
QuoteCurrency.ShortPositionistheoppositeofaLongPosition.
"Slippage”shallmeanthedifferencebetweentheexpectedpriceofaTransactioninaCFD,andthe
pricetheTransactionisactuallyexecutedat.Slippageoftenoccursduringperiodsofhighervolatility
(forexampleduetonewsevents)makinganOrderataspecificprice impossibletoexecute,when
market
ordersareused,andalsowhenlargeOrdersareexecutedwhentheremaynotbeenough
interestatthedesiredpriceleveltomaintaintheexpectedpriceoftrade.
"Spread”forCFDtradingshallmeanthedifferencebetweenAskandBidofanUnderlyingAssetina
CFDatthat
samemoment.
"SwaporRollo ver”forCFDtradingshallmeantheinterestaddedordeductedforholdingaposition
openovernight.
"SwapFreeClientAccount”isatypeofClientAccountavailableforCFDtradingandshall havethe
meaningsetoutinparagraph45.
"TrailingStop”inCFD
tradingshallmeanastop‐lossordersetatapercentagelevelbelowthemarket
price‐for alo ngposition.Thetrailingstoppriceisadjustedasthepricefluctuates.Aselltrailingstop
order sets the stop price at a fixed amount below the market price with an attached "trailing"
amount.Asthemarketpricerises,thestoppricerise sbythetrailamount,butifthepairpricefalls,
thestoplosspricedoesn'tchange,andamarketorderissubmittedwhenthestoppriceishit.
"Transaction”shallmeantransactionoftheClientinaCFD.
"Transaction
Size”forCFDtradingshallmeanLotSizemultipliedbynumberofLots.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
"UnderlyingAsset”shallmeantheobjectorunderlyingassetinaCFDwhichmaybeCurrencyPairs,
Futures,Metals,EquityIndices,Stocks,CommoditiesorasdeterminedbytheCompanyfromtimeto
timeandmadeavailableonitsWebsite.
"UnderlyingMarket”shallmeantherelevantmarketwheretheUnderlyingAsset
ofaCFDistraded.
"Website”shallmeantheCompany’swebsiteatwww.alvexo.eusuchotherwebsiteastheCompany
maymaintainfromtimetotime.
"WrittenNotice”shallhavethemeaningsetoutinparagraphs23.3and23.4oftheClientAgreement.
2.1.Wordsimportingthesingularshallimportthepluralandviceversa.Wordsimportingthemasculine
shallimportthefeminineandviceversa.Wordsdenotingpersonsinclude
corpora tions,partnerships,
otherunincorporatedbodiesandallotherlegalentitiesandviceversa.
2.2.Paragraphheadingsareforeaseofreferenceonly.
2.3. Any reference to any act or regulation or Law shall be that act or regulation, or Law as amended,
modified,supplemented,consolidated,re‐enactedorreplaced
fromtimetotime,allguidancenoted,
directives, statutory instruments, regulations or orders made pursuant to such and any statutory
provisionofwhichthatstatutoryprovisionisare‐enactment,replacementormodification.
3. ApplicationandCommencement
3.1. After the Client fills in and submits the Account Opening Application Form, together with all the
required identification documentation required by the Company for its own internal checks, the
Company will send him a notice informing him whether he has been accepted as a Client of the
Company. It
is understood that the Company is not to be required (and may be unable under
ApplicableRegulations)toacceptapersonasits Clientuntilalldocumentationitrequireshasbeen
received by the Company,properly and fully completed by such person and all internal Company
checks (including without limitation anti
‐money laundering checks, appropriateness or suitability
testsasthecasemaybe)havebeensatisfied.ItisfurtherunderstoodthattheCompanyreservesthe
righttoimposeadditionalduediligencerequirementstoacceptClientsresidingincertaincountries.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
3.2.TheAgreementshalltakeeffectandcommenceuponthereceiptbytheClientofanoticesentbythe
CompanyinformingtheClientthathehasbeenacceptedastheCompany’sClientorthataTrading
Accounthasbeenopenedforhim.
3.3.Theclienthastherightto
canceltheAgreementbygivingtheCompanynoticeinwritingwithinthe
firstfourteen(14)daysofthe Client’saccountactivation.TheCompanywillreturntotheClientany
amount the Client transferred to the Company, subject to the Client not having entered into any
trades via the Company’s platform(s), otherwise,
the Company shall return to the Client any
remaining balance upon theclosure by the Client of any open trades, subject to the provisions of
paragraph17.
3.4.WheretheAgreementhasnotbeencancelled,itwillcontinuetobeineffectuntilitstermination,in
accordancewiththeprovisions
containedinthe“Termination”sectionofthisdocument.
VerificationProcedure
3.5.PursuanttoprovisionsofParagraph3.1.theClientsshallprovidetheCompanywithappropriateand
sufficient documentation identifi cation documentation for the Company’s own internal checks as
wellasthetofulfiltheCompany’sregulatory obligations.
3.6.Uponthe Company’s discretion, theCompany mayallowClientsareasonabletimeframe to
provide
the aforementioned documentation. Where the v erification of the customer/beneficial owner’s
identityhasnotbeencompletedduringthedesignatedtimeframe,theCompanyshallhavetheright,
to terminate the business relationship with theClie nt and returntothe Client all depositedfunds
provided that the Clienthadnotopened any
positions.In theinstance wheretheClient has open
positions,theCompanyshallproceed,withouthavingtheobligationofobtainingtheClient’sconsent
andwithoutpriornotice,tocloseallopenpositions,atcurrentmarketprices,intheorderinwhich
theClienthadopenedthepositions.Thereafter,theCompanyshall
returntotheClienttheremaining
funds, meaning the inclusion of any profits the Client had gained during the trading activity and
deducting any losses incurred. The procedure for returning the funds must occur immediately,
regardlessofwhetherthecustomerhasrequestedthereturnoftheirfundsornot.
3.7.
TheClientwhofailsorrefusestosubmitrequesteddata/informationand/ordocumentationforthe
verification of his/her identity and the creation of his/her economic profile, without adequate
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
justification, is not acceptable for establishing a Business Relationship or an execution of an
OccasionalTransactionwiththeCompany.
3.8. The Company may, from time to time, request additional and/orupdated information/data and/or
documentatio n from the Clientfor its own internal checks. In the eventthat the Client refuses to
provide the said information/documentation or does not provide them within a reasonable
timeframe,theCompanyhastherightwithouthavingtheobligationofobtainingtheClient’sconsent
andwithoutpriornoticetoterminatethebusinessrelationshipandreturntheClienthis/herfundsin
accordancewiththeprocedureincludedinParagraph3.6.
4. ClientClassification
4.1. The Company shall treat the Client as Retail Client in accordance with the CySEC regulations, as
amended from time to time, subject to the Client meeting the criteria to be treated as either a
Professional client or eligible Counterparty, in which case the Company will notify the Client in
writing.
4.2.WheretheCompanyhasdeterminedthattheClient meetsthecriteriatobetreatedasaProfessional
ClientorEligibleCounterparty,theClientmayrequesttobere‐categorized.IftheClientwishestobe
recategorized in order to be treated as Retail Client, the Client will need
to send the Company a
written request. The Company will consider such requests at their discretion after reviewing the
Client’s circumstances, including the qualitative and quantitative assessments. Should the Client’s
circumstanceschange,theClientisresponsiblefornotifyingtheCompanyofthechange.
4.3. The Client category will determine the
level of protection afforded to the Client under applicable
legislation. This includes the Client’s accessto, and eligibility by, the Financial Ombudsman in the
event of a complaintabout the Company.A “RetailClient”is affordedwiththe highestregulatory
protections available. The Companywill notify the Client aboutthe Client’s
entitlement of certain
regulatoryprotection(s)priortoagreeingtoare‐categorizationrequest.Furtherinformationabout
theFinancialOmbdusmancanbefoundinwww.financialombudsma n.gov.cy
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
5. AssessmentandTargetMarket
5.1.InprovidingtheServiceofReceptionandTransmissionandExecutionofClientOrders,theCompanyis
obligedunderApplicableRegulationstoseekinformationfromaClientorPotentialClientregarding
his knowledge and experience in the investment field relevant to the specific type of service or
Financial Instrument offered
or demanded, so as to enable the Company to assess whether the
service or Financial Instrument is appropriate for the Client. Where the Client or potential Client
electsnottoprovidetheinformationregardinghisknowledgeandexperience,orwhereheprovides
insufficientinformation regardinghis knowledge and experience, the Company
will not be ableto
determine whether the serviceor Financial Instrument is appropriatefor him. The Company shall
assume that information about his knowledge and experience provided from the Client to the
CompanyisaccurateandcompleteandtheCompanyshallhavenoresponsibilitytotheClientifsuch
informationisincompleteormisleadingorchangesorbecomesinaccurateandtheCompanywillbe
deemed to have performed its obligations under Applicable Regulations, unless the Client has
informedtheCompanyofsuchchanges.
TargetMarket
5.2.TradinginCFDsofferedbytheCompanywillnotbeappropriateforeveryoneandwewouldnormally
expect the product to be utilised by persons to whom some or all of the following criteriaapply:
Persons who are classified as Retail clients or Elective Professional clients; Persons who have
an
acceptablelevelofknowledgeand/orexperiencetounderstandthe characteristicsofCFDsandrisks
associatedwithtradingonmargin;Personswhohaveabilitytobear100%lossofallfundsinvested;
Personswhohaveahigh‐risktolerance;andPersonswhointendto usetheproductforshort‐term
investment,
intraday trading, speculative trading, portfolio diversification and/or hedging of
exposuretoanunderlyingasset.
SuitabilityandAppropriateness
5.3.TheClientherebyexpresslyacknowledgesthatCFDproductsinwhichClientsdealwiththroughthe
ServicesprovidedbytheCompany,itisnotintendedtobepresentedbytheCompanyassuitablefor
theClient,andanycommentorstateme ntwhichmaybemadebytheCompanyorany
employeeor
agentoftheCompany,includinganyaffiliates,regardingsuchCFDsoranyresearchdisseminatedby
theCompany,shouldundernocircumstancesbeconsideredtobeaninvestmentadviceandshould
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
not be received or relied upon as such, should under no circumstances be considered to be an
investmentadviceregardingCFDsortradingCFDsandshouldnotbereceivedorrelieduponassuch.
5.4.WhenClientssubmittheirOrders,the Clientacknowledgestheyaresolelyresponsibleformakingtheir
ownindependentappraisalandinvestigationsintotherisksoftheTransaction.TheClientrepresents
theyhavesufficientknowledge,andexperiencetomaketheirownevaluationofthemeritsandrisks
of any transaction, including a riskof losing all of their invested capital. The Company will give its
Clientsnowarranty
astothesuitabilityoftheCFDstradedunderthisAgreementandneitherhave
norassumeanyfiduciarydutyintheCompany’srelationswithitsClients.
AppropriatenessAssessment‐ProfessionalClients
5.5.IftheClientsareclassifiedasaProfessionalClienttotheextenttheCompanyisrequiredunder
theApplicableLawsandRegulationstoassesswhetheraServiceoraTransactionisappropriatefor
itsClients,theCompanyisentitledundertheApplicableLawsandRegulationstoassumetheyhave
sufficientknowledge,marketsophisticationandexperiencetounderstandtherisksinvolvedinsuch
ServicesorTransactionsortypesofTransactionsorCFDs,andtomaketheirownevaluationofthe
meritsandrisksof anyTransactiontheclientsenterinto.
5.6. Unless the Company specifically advises the Client that the
Company will treat the Client as a
ProfessionalClient, theCompanywillalwayscategorizeclientsasaRetailClientforthepurposesof
the Investment Services and Activities and Regulated Markets Law. The Retail Client is entitled to
certainClientprotectionsstipulatedintheInvestmentServicesandActivitiesandRegulatedMarkets
Law,includingtheabilitytoparticipateintheInvestorCompensationFund.
5.7.IncaseswheretheClientrequeststhattheCompanycategorizestheClientasaProfessionalClient
insteadofaRetailClient,theCompanymayeither:(a)allowtheClienttobere‐categorizedasper
theirrequestin
respectofanypartoralloftheClientsdealings withtheCompany,subjecttoany
documentation and other evidence as the Company may require in order to verify the Clients’
eligibilitywithrespectofsuchre‐categorizationandonsuchtermsastheCompanymaynotifythe
Client of
upon acceptance of the request or (b) the Company may not agree to re‐categorize the
Clientaspertherequest,refusetoenablethisre‐categorizationduetotheClientsknowledge.
5.8. If the Client does request such re‐categorisation and the Company approves to such re‐
categorisation, the
protection afforded to the Client by Applicable Laws and Regulations may be
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
substantiallyreduced,asexplainedintheClientCategorizationPolicy.TheClientherebyrepresents
thatpriorto makingarequestforre‐categorizationtothehigherProfessionalClientcategory,the
ClienthasreadandunderstoodthelossofprotectionwhichentailstoallRetailClients.
5.9.Where the Company has undertaken
the assessment of the Clients knowledge and experiencein
trading in Financial Instruments and has confirmed that the Client is able to trade either as a
ProfessionalClientoraRetailClient,Clientswillneedtoprovidethecompanywiththelegalisation
informationtoundertakethecompany’sKnowYourClient(“KYC”)
regulatoryobligations,including
toverifytheidentity,resid encyandeconomicprofileinaccordancewithParagraphs3.5–3.8.
AppropriatenessAssessment‐RetailClients
5.10.IfClientsareclassifiedasRetailClient,theCompanyisrequiredbyApplicableLawsandRegulations
to assess Clients knowledge and experience in trading in complex financial instruments such as
CFDsandtoassesswhethersuchinstrumentsareappropriatetotheClient.
5.11.AttheAccountopeningandregistration
stagetheClientisrequiredtoprovide theCompanywith
informationregardingtheClientsknowledgeandexperience,primarilywithrespecttotradingin
complexFinancialInstrumentssuchasCFDsandtheuseofleveragesoastoenabletheCompany
tocomplywiththeobligationsundertheApplicableLawsand
accepttheCompany’sRiskDisclosure
Statement.
5.12.TheinformationrequiredbytheCompanyforthepurposesoftheappropriatenesstestmay
begatheredbymeans of a standardized questionnaireorthe Company mayrequireanswersto
questions over a conversation with its Clients, or the Company may use any other
method or
combinationofmethodsforthepurposeofgatheringsuchinformation.ItisClientsresponsibility
toensuretheyprovidetheCompanywithcompleteandcorrectinformationinordertoenablethe
Company to ca rry out the appropriateness assessment. If the Company considers, in their
discretion that the responses provided are
insuffi cient or are inconsistent or conflicting, the
Companymayrequirefurtherclarificationsastotheseresponsesorevenreject theClientsaccount.
5.13.ThepurposeoftheappropriatenesstestistoenabletheCompanytoassessClientsknowledgeand
experiencesoasfortheCompanytobeinaposition
toreasonablydeterminewhethercomplex
FinancialInstrumentssuchastheCFDsareappropriateforeachClienttoinvestin.Assuch,Clients
shouldconsidercarefullyanywarningwhichtheCompanygivestoitsClientsasaresultof making
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
the appropriateness assessment. If the Client has any questions or requires any further
clarificationsregardingtheappropriatenessassessment,theyshouldcontacttheCompanyforsuch
furtherassistanceandclarifications.
5.14.TheCompanyreservestheright, at any time, torequireits Clients to providetheCompanywith
additionalorother
informationforthepurposesoftheappropriatenessassessment,evenafterthe
Company has confirmed successful completion of the appropriateness assessment. This may be
doneinrespectof:
a) TheCompanyverifyingthroughsupportingdocumentationClientsknowledgeandexperiencein
tradingincomplexFinancialInstrumentssuchasCFDs,
b) anyproposedchanges
totheLeverageratiosClientsmaytradewith
c) inrespecttoachangetoClientscircumstanceswhichhascometotheCompany’sattention,
d) aspartofanyongoingorbespokemonitoringactivitycarriedoutbytheCompanyincompliance
withApplicableLawsandRegulations,or
e) in any
other circumstances in which the Company may consider that it is reasonable or
appropriateforsuchinformationtobegathered.
5.15. When carrying out the appropriateness assessment, the Company has the right at its entire
discretion,todetermineandallocaterelevantweightstothequestionssubmittedtoClientsandto
Clientsanswers.
5.16. TheClientsherebyrepresentandwarranttheyunderstandthepurposeoftheappropriatenesstest
the Company undertakes and the importance of providing the Company with full and correct
informationforthis purpose.Clientsarewarnedandherebyaccept,thatiftheyprovideincorrect
orincompleteinformationregarding
theirknowled geandexperienceintheinvestmentfield,this
willadverselyaffecttheCompany’sabilitytocarryouttheappropriatenesstestcorrectly.
5.17. During the Clients on boarding process and based on the Company’s evaluation of Clients
knowledgeandexperience,clientswillbeclassifiedasaRetailClient,ProfessionalClient
orasanon‐
experiencedclienttodealincomplexFinancialInstrumentsinwhi chcasetheonboardingprocess
would have to be terminated. The Clients agree and accept the evaluation and their relevant
classification is entirely at the Company’s discretion, based on the information the Client has
providedtheCompany
areinanaccurateandcomprehensivemannerandthatitisentirelyatthe
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
Company’s discretionand right to refuse to a ccept any person as a Clientwithout the Company
havingtoprovideanyreasonsorjustificationforthis.
5.18. TheCompanyacknowledgesandagreesthatinallcasestheClientwillbeentitledtotheprotections
availableundertheApplicableLawsandRegulations
asaRetailorProfessionalClient.
LeverageRatiosforRetailClients
5.19.WheretheClienthasbeenclassifiedasaRetailClient,theywillbepermittedtotradeinCFDswith
LeverageRatiosofthespe cificCFD category applies, subject alsoto a maximum defaultlevelof
1:30asperapplicableLawsandRegulations.
OtherprovisionsforRetailandProfessionalClients
5.20.Further,andwithoutprejudicetotheaboveinthecaseinwhichtheCompanyconsiderstheClient
tobeaClientwithoutanyknowledgeorwheretheCompanydeemsassessment,theCompanymaytake
anyoneormoreofthefollowingmeasuresbeforetheCompany’sallowtheClientto
engageinany
tradingactivity:
a) requirethattheClienttoprovideadditionalinformationontheirknowledgeandexperience;
b) providetheClientwithsuchwarningsastheCompanyconsiderstobeappropriate;
c) restrict Clients trading activity to certain CFD categories the Company considers appropriate,
limittheamountandvalue
oftheTransactionsinwhichtheCompanyallowsClientstoengage
orlimittheamountswhichtheClientmayinvest;
d) require Clients to provide the Company with such undertakings that the Company considers
appropriate,advisingtheCompanythatClientshaveconsideredalltheinformationpresentedin
theCompany’sRisk
DisclosureStatementbeforetheCompanyallowsClientstoproceedwithany
trading activity, including requiring that Clients sign and return to the Company a separate
statementofundertakingsandacknowledgementofsuchrisks,and/or
e) theCompanymayrequireClients tore‐take theappropriatenesstest after such periodas the
Company considers appropriate at the Company’s discretion, and, following suchassessment,
theClients hastaken suchadditionalstepsastheCompanyconsidersappropriate,which may
includetradingin“demo”modeorparticipatingineducationalexercisesorwebinars;
5.21. Withoutprejudicetoanyotherprovisioncontainedherein,theClientherebyconsents
totheresults
ofthe appropriateness test,including any relevantvoice recordings and othersteps assessment,
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
beingusedforstatisticalpurposesandsuchresultsbeingusedbytheCompanyfortheCompany’s
own purposes and being disclosed to relevant regulators or auditors where disclosure of such
informationisrequiredbythem.
5.22. TheCompanymaydiscussthetermsofthisAgreementaswellastheinformationandclausesof
other documents include d in the Company’s Legal Documents available on www.alvexo.eu ,
howevertheCompanycannotadviseClientsandnosuchdiscussioncanbetreatedbytheclientas
alegaladvice.
6. Leverage
Byentering intothisAgreement,Clientsacknowledge,agreeandacceptthattheyunderstandthe
conceptsofLeverage.
6.1. Trading on leveraged capital means the Client can make trades with values that are significantly
higherthanthefundstheyactuallyinvest,whichonlyserveastheClientsMargin.HighLeveragecan
significantly increase the potential return, but equally it can also significantly increase potential
losses.Theleverageisspecifiedasaratiosuchas1:2,1:5,1:10,1:20,1:30forRetailClientsand1:100,
1:200and1:300forProfessionalClientsorsuchotherratiothattheCompanymayintroducefrom
time
totimebasedonApplicableLawsandRegulations.
6.2.ClientsclassifiedasRetail,willbepermittedtotradeinCFDswithLeverageRatiosofthespecificCFD
categoryandwillalsobesubjecttoamaximumdefaultleverageof1:30asperApplicableLawsand
Regulations.
6.3.Clientsclassifiedas
ProfessionalareeligibletohaveaccesstocertainLeverageRatiosof1:100,1:200
and1:300uponCompany’sdiscretion,thescoringoftheclientsAppropriatenesstestand
knowledge,aspertheCompany’sLeveragePolicy,ApplicableLawsandRegulationsandlocal
regulationsofeachjurisdiction.
6.4.TheCompanyreservestherightto
applyleverageratiostoaparticularassetclassorpartthereof
(e.g.the Commodities asset class) and not to individual financial instruments within such asset
class.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
6.5.Subjecttotheabove,changestotheleverageratioforRetailandProfessionalClientscanbeaffected
inaccordancewiththeApplicableLawsandRegulationsandtheCompany’sLeveragePolicy.
6.6. Notwithstanding the provisions set out above, the Company may restrict the default and/or any
selectedLeverageratiosat
anytimeandwithoutnoticeiftheCompanyconsidersthistobeinthe
Clients best interest or this is required by applicable Laws and Regulations or the Company at its
entirediscretion,co nsidersitnecessaryhavingregardtoprevailingorexpectedmarketconditions
andvolatility.
6.7. Whilst the Company
will endeavour to give Clients reasonable notice of such action, the Clients
acknowledge and agree that especially at times of increased actual or expected ma rket v olatility
causedbyeitherforeseenorunforeseenpoliticalandeconomicevents,theCompanymayproceed
tosuchchangeswhilstnotifyingitsClientsoftheseonlyat
thesametime.
7. Services
7.1.TheCompanyofferstheClient,onanexecution‐onlybasis,accesstotradinganumberofinstruments
intheformofCFDs(alsoreferredtoas‘LeveragedProducts’).PleasevisittheCompany’swebsitefor
detaileddescriptionsoftheinstrumentstheCompanyoffersandthecontractspecifications.
7.2. Trading with
the Companyinvolves the provision of the followinginvestment and ancillary services
fromtheCompany,subjecttotheClient’sobligationsundertheAgreementbeingfulfilled:
a) Reception and transition of Orders of the Client in Financial Instruments offered by the Company
fromtimetotime.
b) ExecutionofOrdersin
FinancialInstrumentsofferedbytheCompanyfromtimetotime.c)
DealingonOwnAccount
d) Safekeepingandadministrationoffinancialinstrumentsincludingcustodianshipandrelatedservices,
accordingtoparagraph16hereinafter.
e) Foreign Currency Services provided they are associated with the provision of the reception and
transmissionserviceofparagraph
7.3(a)and(b).
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
7.3. It is agreed and understood that the Company offers its Services in relation to various Financial
Instruments.However, the Client may be allowed to trade only in one or some of those Financial
Instruments.
7.4. ItisunderstoodthatwhentradinginCFDs,theCompanyshallnotholdany
FinancialInstrumentsof
theClientandshallnotbeprovidingsafekeepingandadministrationofFinancialInstrumentsforthe
accountofClientorcustodianship.
7.5. TheClientunderstandsthatCFDsarederivativeproducts,andthereforetheywillnotbeentitledto
own any underlying instrument. The Client also understands that no
physical delivery of any
underlyingassetshalloccur.
7.6. TheClientacceptstheCompanyistheonlyexecutionvenueinrelationtotheirtradingactivityunder
theAgreement.AlthoughtheCompanymaytransmitthe Client’sordersforexecutiontothird‐party
liquidityprovidersthroughanelectroniccommunicationplatform,contractuallythe
Companyisthe
solecounterpartytotheClient’stradesandanyexecutionordersaredoneintheCompany’sname.
Furtherinformationcanbefoundinthe‘BestInterestandOrderExecutionPolicy’.
7.7. TheClientmaytradeduringtheCompany’snormaltradinghoursforthespecificfinancialinstrument
during
whichtheplatformgeneratespricesandduringwhichtheClientmaygiveinstructionsorplace
orderstotradeaCFDonafinancialinstrument,asspecifiedontheCompany’swebsitefromtimeto
time. The Client will only be able to trade during these trading hours specified on the Company’s
website
for that relevant financial instrument only. It should be noted that certain financial
instruments have specific trading timeframes which can be found in the “ Instruments ” on the
Company’swebsite.TheClientisresponsibleforlookingontheCompany’swebsiteforfurtherdetails
priortotrading.TheClientshallbenotifiedofanyFirmHolidayseitherthroughinformationpublished
onitswebsiteorthroughtheinternale‐mailingsystemorviaothermeansthattheCompanymay
fromtime
‐to‐timeemploy.
7.8. TheCompanyisentitledto refusetheprovisionofanyinvestmentservicestotheClient,atanytime
theCompanydeemsnecessary,withoutbeingobligedtoinformtheClientofthereasonstodoso.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
8. AdviceandCommentary
8.1.TheCompanywillnotadvisetheClientaboutthemeritsofaparticularorderorgivehimanyformof
investment advice and the Client acknowledges that the Services do not include the provision of
investmentadviceinFinancialInstrumentsortheUnderlyingMarketsorAssets.TheClientalone
will
decidehowtohandlehisClientAccountandplaceOrdersandtakerelevantdecisionsbasedonhis
ownjudgement.
8.2.TheCompanywillnotbeunderanydutytoprovidetheClientwithanylegal,taxorotheradvicerelating
to any Transactions. The Client may wish to seek
independent advice before entering into a
Transaction.
8.3.TheCompanymay,fromtimetotime andatitsdiscretion,providetheClient(orinnewsletterswhich
itmaypostonitsWebsiteor providetosubscribersviaitsWebsiteorotherwise)withinformation,
news,marketcommentaryorotherinformationbut
notaspartofitsServicestotheClient.Whereit
doesso:
a) TheCompanywillnotberesponsibleforsuchinformation.
b) The Company gives no representation, warranty or guarantee as to the accuracy, correctness, or
completenessofsuchinformationorastothetaxorlegalconsequ encesof
anyrelatedTransaction.
c) ThisinformationisprovidedsolelytoenabletheClienttomakehisowninvestmentdecisionsand
doesnotamounttoinvestmentadviceorunsolicitedfinancialpromotionstotheClient.(d)I
d) fthedocumentcontainsarestrictiononthepersonorcategoryofpersonsfor
whomthatdocument
isintendedortowhomitis distributed,theClientagreesthathewillnotpassitontoanysuchperson
orcategoryofpersons.
e) TheClientacceptsthatpriortodispatch,theCompanymayhaveacteduponititselftomadeuseof
theinformation
onwhichitisbased.TheCompanydoesnotmakerepresentationsastothetimeof
receiptbytheClientandcannotguaranteethathewillreceivesuchinformationatthesametimeas
otherclients.
8.4. Itisunderstoodthatmarketcommentary,news,orotherinformationprovidedormade
availableby
theCompanyaresubjecttochangeandmaybewithdrawnatanytimewithoutnotice.
8.5. The Company does not provide investment, financial, legal, tax or regulatory advice nor does it
provideanyotherformofrecommendation.TheClientunderstandsthattheyshallmaketheirown
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
assessment of any transaction prior to entering into a trade, and shall not rely on any opinion,
materialoranalysisprovidedbytheCompanyoranyoftheCompany’saffiliates,employees,orother
related parties as being advice or recommendation. If the Client is unsure whether they should
proceedwiththe
Agreement,theymayseekindependentadvice.
8.6. TheCompanydoesnotofferinvestmentresearch,andanyothermaterialcontainingmarketanalysis
isconsideredmarketingcommunicationandshouldnotbeconstructedasadvice,recommendation
orresearch.
9. Platform
9.1.FollowingtheClient’saccountactivation,theywillbeableto:
a) Downloadandinstall(whereapplicable)thetradingplatform(s)(the‘Software’),orwheretheClient
choosestouseaweb‐basedversionoftheSoftware(whereavailable),theClientshouldensurethey
areaccessibleandoperational.
b) Usetheir
AccessCodestologintothe Software, as wellastheCompany’sClientDashboardfrom
where they can view their personal information and trading activity. The Client is responsible for
maintaining or changing their password at all times. It is also their responsibility to keep any
correspondencefromthe
CompanyregardingtheirAccessCodesprivateandconfidential.
9.2. SubjecttotheClient’sobligations undertheAgreementbeingfulfilled,theCompanyherebygrants
theClientalimitedlicense,whichisnon‐transferable,non‐exclusiveandfullyrecoverable,tousethe
Platform(s) (includingtheuseof the Website andanyassociated
downloadable software available
fromtimetotime)inordertoplaceOrdersinaparticularFinancialInstrument(s).TheCompanymay
usedifferentPlatformsdependingontheFinancialInstrument.
9.3. The trading Platform, which may have been developed by a third party, is provided ‘as is’. The
Company will ensure, but
not guarantee, that the Software supports data security protocols
compatiblewiththoseusedbytheCompany.TheCompanyalsocannotguaranteethattheSoftware
isfreeofanyerrorsordeficiencies.
9.4. The Company will, to a reasonable extent, maintain the trading Platform and any other related
systems
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
uptodate.TheCompanyand/oranyrelevantthirdpartymayperformthismaintenancefromtime
totimewhichincludesshuttingdown,restartingand/orrefreshingtheserverstoensure,orprocure
toensuretheeffectiveandefficientoperationoftheSoftware.TheseactionsmaycausetheSoftware
to be inaccessible and/or
inoperative for a period of time, therefore the Client accepts that the
Companybearsnoresponsibilityforanyloss,includingfinanciallossand/orlossofopportunitydue
to maintenance and/or any action or omission of the Company and/or the third party software
provider.
9.5. TheClientissolelyresponsiblefor
providingandmaintainingthecompatibleequipmentnecessaryto
accessandusethePlatform(s),whichincludesatleastapersonalcomputerormobilephoneortablet
(dependingonthePlatformused),internetaccessbyanymeansandtelephoneorotheraccessline.
Accesstotheinternetisanessentialfeatureand
theClientshallbesolelyresponsibleforanyfees
necessaryinordertoconnecttotheinternet.
9.6. The Client represents and warrants they have installed and implemented appropriate means of
protectionrelatingtothesecurityandintegrityof theircomputerormobilephoneortabletandthey
have taken
appropriate actions to protect their system from computer viruses or other similar
harmful or
inappropriate materials, devices, information or data that may potentially harm the
Website,thePlatform(s)orothersystemsoftheCompany.TheClientfurtherundertakestoprotect
the Company from any wrongful transmissions of computer virus or other similarly harmful or
inappropriatematerialordevicetothePlatform(s)fromhispersonalcomputer
ormobilephoneor
tablet.
9.7. TheCompanywillnotbeliabletotheClientshouldtheircomputersystemormobilephoneortablet
fail,damage,destroyand/orformathisrecordsanddata.Furthermore,iftheClientincursdelaysand
any other form of data integrity problems that are a
result of their hardware configuration or
mismanagement,theCompanyshallnotbeliable.
9.8. TheCompanywillnotbeliableforanysuchdisruptionsordelaysorprobleminanycommunication
experiencedbytheClientwhenusingthePlatform(s).
9.9. Orders with the Company are placed on the Platform(s),
with the use of Access Data through the
Client’scompatiblepersonalcomputerconnectedtotheinternet.Itisagreedandunderstoodthat
the Company will be entitled to rely andact on any Order given by using the Access Data on the
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
Platform(s)orviaphone,withoutanyfurtherenquirytotheClientandanysuchOrderswill bebinding
upontheClient.
9.10. TheCompanywillendeavourtomaketheSoftwareandanyothersystemsavailablewhenrequired
bytheClient,butcannotguaranteetheircontinuousavailabilityatalltimesfor
thefollowingreasons,
includingbutnotlimitedto:
a) Failures and/or errors, including of technological nature such as failure with internet connectivity
whichmayaffecttheaccesstotheSoftware,whicheitherTheClientorTheCompanyrelyon;
b) Suspension of service availability due to maintenance repairs, updates, developments and
other
issuesoutsideofourcontrol.TheCompanywillexercisereasonableeffortsandotherissuesoutside
normal trading hours. Where this is not possible, the Company will endeavour, within reason, to
providetheClientwithpriornotice.
9.11.Furthertotheabove,theClientisresponsibleforensuringthatthey
areabletoaccesstheCompany’s
Softwarewhentheyneedtoandinthetimeswhenitisavailable.TheClient’sresponsibilityextends
toensuringtheyhaveaccesstoareliableinternetconnection,andmaintaininganydevicesusedto
thisend.
10.IntellectualProperty
10.1.ThePlatform(s),allcopyrights,trademarks,patents,servicemarks,tradenames,softwarecode,icons,
logos,characters,layouts,tradesecrets,buttons,colourscheme,graphicsanddatanamesarethe
soleandexclusiveIntellectualProperty(IP) oftheCompanyorofthirdpartiesandareprotectedby
localandinternationalintellectualproperty
lawsandtreaties.ThisAgreementdoesnotconveyan
interestinortothePlatform(s)butonlyarighttousethePlatform(s)accordingtothetermsofthis
Agreement.NothinginthisAgreementconstitutesawaiveroftheCompany’sintellectualproperty
rights.
10.2. Under no circumstancesshall the Client obscureorremoveany copyright,trademarkoranyother
noticesfromanyoftheCompany’s IPorWebsiteorPlatform(s).
10.3.ItisunderstoodthattheCompanymayofferitsServicesunderdifferenttrademarksandwebsites.
The Company owns all the images displayed
on its Website, the Platform(s) and downloadable
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
softwareandmaterial.TheClientmaynotusetheseimagesinanywayotherthanthemannerwhich
theCompanyprovidesthemfor.
10.4. The Client is permitted to store and print the information made available to him through the
Company’s Website or Platform(s) including documents, policies, text, graphics, video, audio,
softwarecode,userinterfacedesignorlogos.TheClientisnotpermitted toalter,modify,publish,
transmit,distribute,otherwisereproducecommerciallyexploit
thatinformation,inwholeorinpart,
inanyformattoanythirdpartywithouttheCompany’sexpresswrittenconsent.
11.ProhibitedActions
11.1.Price,OrderExecutionProcessandTradingPlatformManipulation
ItisprohibitedfortheClienttoengageinand/ortakeactions,includingbutnotlimitedtothefollowing:
a) Takeand/orengageinanyactionwiththepurposeofmanipulatingtheCompany’squotedprices;
b) Take and/or engage in any
action with the purpose of manipulating the Company’s execution
processes;
c) Takeand/orengageinanyactionwiththepurposeofmanipulatingtheCompany’sTrading
Platform(s);
d) Placeordersonthebasisofprivilegedconfidentialinformation(i.e.insidertrading);
e) Place orders on the basis of manipulated Prices as a
result of system errors and/or system
malfunctions;
f) Engageincoordinatedtransactionsbyrelatedpartiesinordertotakeadvantageofsystemserrors
and/ordelaysonsystemsupdates;
g) Engageinarbitragetrading,suchas“SwapArbitrage”“LatencyArbitrage”and/or“BonusArbitrage”;
h) Engageinunusualtransactionssuchasscalpingi.e.,
enterintopositionsforanarbitrarilyshortperiod
of time (namely less than five (5) minutes) and/or exhibit trading patterns involving what the
Companyconsiderstobesuddenandsignificantchangesintradingvolume;
i) Deliberatelyattempttotakeadvantageofthefactthatastockpriceusuallydropsby
theamountof
theexpecteddividendthedayaftertheEx‐Dividenddate.Insuchcase,theCompanyreservesthe
righttoapplyadividendadjustmentinaformofDividendtradewithoutprior noticeorconsentat
the Company’s sole discretion. In case of short positions, the dividend adjustment that
may be
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
debitedfromtheClient’saccountiscalculatedasfollowsdividendadjustment=(LotSize)*(Contract
Size)*
(DividendDeclared);
j) Useanymethodology, strategy,plan,device,which mayadversely affectthe Company’sability to
effectivelymanageriskand/ortheCompany’sabilitytocomplywithfinancialservicesobligations;
k) Allowa
thirdparty,whichhasnotbenotifiedtotheCompanyasanAuthorisedpersonandwhois
nottheAccountholder,totradeontheClient’saccount;
l) TradeonmultipleaccountsfromasingleIPaddressand/orfromasingledevice;
m) UseanIPaddressotherthanthe
IPaddressoftheClient’sgeolocation,includingtheusageofVPN;
n) Useanysoftware,whichappliesartificialintelligenceanalysistotheCompany’ssystemsan d/or
Platform(s);
o) Use any type of spider, virus, worm, Trojan‐horse, time bomb and/or any other codes and/or
instructionsthataredesignedtodistort,delete,damage
and/ordisassemblethePlatform(s)and/or
thecommunicationsystemand/oranysystemoftheCompany;
p) Sendanyunsolicitedcommercialcommunicationnotpermittedunderapplicablelawand/or
ApplicableRegulations;
q) Take and/or engage in any actions that will and/or may violate the integrity of the Company’s
computersystem(s)and/orPlatform(s)and/or
causesuchsystem(s)tomalfunctionand/orstoptheir
operation;
r) Unlawfullyaccessand/orattempttogainaccess,reverseengineerand/orotherwisecircumventany
securitymeasuresthattheCompanyhasappliedtothePlatform(s);
s) Take and/or engage in any action that could potentially allow the irregular and/or unauthorized
accessand/oruse
ofthePlatform(s).
Should the Client engage in and/or take any of the actions listed in paragraph 11.1, or should the
Companydetermineatitssolediscretion,thattheClienthasengagedinand/orattemptedtoengagein
and/or has taken any of the actionslisted in paragraph 11.1, the
Company reserves the right to take
actionsincludingbutnotlimitedtothefollowing:
a) AdjustthePriceSpreadsavailabletotheClient;and/or
b) Restrict the Client’s access to streaming, instantly tradable quotes, including providing manual
quotationonly;introducetimedelaysofupto6secondsbetweentheClient’s
placingoftheorder
andtheorderopeningontheElectronicTradingPlatforms(topreventscalping);and/or
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
c) ObtainfromtheClientAccountanyhistorictradingprofitsthattheClienthasgainedthroughsuch
abuseofliquidityasdeterminedbytheCompanyatanytimeduringtheCompanyandClient’strading
relationship;and/or
d) Rejectanorderortocancelatrade;and/or
e) Immediatelyterminateanycontractual
agreementbetweentheCompanyandtheClient.
11.2.ErrorsinPrices
a) It is possible that errors, omissions or misquotes (Material Error) may occur in relation to the
Company’sProducts,whichbyfaultofeitheroftheCompanyoranythirdparty,ismateriallyincorrect
whentakingintoaccount
marketconditionsandquotesinUnderlyingInstrumentswhichprevailed
atthetime.AMaterialError may includeanincorrectprice,date,timeorothercharacteristicofa
Productoranyerrororlackofclarityofanyinformation.
If a trade is base d on a Material Error, the Company reserves
the right to take the following actions
withouttheClient’sconsent:
(i) amendthetermsandconditionsoftheContracttoreflectwhattheCompanyconsiders
havingbeenthefair priceatthetime theContractwasenteredintoandtherehadbeen
noMaterialError;
(ii) closethetradeand
anyopenContractsresultingfromit;
(iii) voidtheContractfromtheoutset;and/or
(iv) refrainfromtakingactiontoamendorvoidtheContract.
b) TheCompanywillexercisetheright(s)inparagraph11.2(a)assoonasreasonablypracticableafter
theCompanybecomesawareoftheMaterialError .To
theextentpracticable,the Companywillgive
the
ClientpriornoticeofanyactiontheCompanytakesunderthisclause;butifitisnotpracticable,the
CompanywillgivetheClientnoticeassoonaspracticableafterwards.TheCompany,willnotbeliable
to the Client for any loss,
cost, claim, demand or expense that the Client incurred or suffered
(including loss of profits or indirect or consequential losses), arising from or connected with the
MaterialErrorincludingwheretheMaterialErrorarisingfromaninformationserviceonwhichthe
Companyrelies.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
c) In the event that a Material Error has occurred and the Company has exercised its ri ghts under
paragraph11.2(a),theCompany may,withoutnotice,adjusttheClient’sAccountorrequirethatany
moneyspaidtotheClientinrelationtotheContract,beingthesubjectoftheMaterialError,be
repaid
totheCompanyasadebtduepayabletotheCompanyondemand.
11.3. Should the Company reasonably suspect that the Client has violated the terms of paragraph 11.1
and/or 11.2, it is entitled to take one or more of the counter measures of paragraph 31 of this
Agreement.
12.Safety
12.1.TheClientagreestokeepsecretandnottodisclosehisAccessDataorClientAccountnumbertoany
thirdperson.
12.2. The Company only accepts instructions from the Client and/or their Authorized Representatives
pursuant to a duly executed ‘Power of Attorney’. For the avoidance of doubt, Authorized
RepresentativesshallnotbeconsideredClientsoftheCompany.However,theCompanywillconsider
any instructions from an Authorized Representative as coming directly
from the Client, and the
Companymayactuponsuchinstructions withouttheneedtoconfirmtheirauthenticityorvalidity.
12.3.Inadditiontoanythingelsespecifiedabove,theCompanymayrelyonanyinstructionscomingfrom
anypersoninpossessionoftheClient’sAccessCodesasiftheseinstructionswerecomingfromthe
Client,withouttheCompanymakinganyfurtherenquiry.
12.4. The Client is responsible for keeping any
info rmation regarding their dealings with the Company,
privateandconfidential.TheCompanywillbearnorespo nsibility intheeventthatanypersonattains
unauthorizedaccesstoanyinformationregardingtheClient’sdealingswith theCompany,wherethat
informationis:
a) HeldbytheClient
b) Beingtransmittedviaelectronicor
anyothermeans,bytheClienttotheCompanyand/oranyother
partyauthorizedbytheCompany
c) Being transmitted via electronic or any other means, by the Company to the Client and/or any
AuthorizedRepresentative.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
12.5. If, under any circ umstances, the Client reveals their Access Codes to any person, whether
intentionallyorunintentionally,theCompanyshallbearnoresponsibilityforanylossthatmayarise,
including,butnotlimitedtofinancialand/orlossofopportunityduetoyouractionsand/oromissions.
12.6. TheClientagrees
tonotifytheCompanyimmediatelyifheknowsorsuspectsthathisAccessDataor
ClientAccountnumberhaveormayhavebeendisclosedtoanyunauthorizedperson.TheCompany
willthentakestepstopreventanyfurtheruseofsuchAccessDataandwillissuereplacementAccess
Data.TheClient
willbeunabletoplaceanyOrdersuntilhe receivesthereplacementAccessData.
The
ClientacceptsthattheCompanyisunabletoidentifyanyinstanceswhereaperson,otherthanthe
Client or their Authorized Representative (where applicable), gained access to their Software or
information, including electronicaddresses,electronic
communication,personaldata,AccessData
andClientAccountnumberwhentheabovearetransmittedbetweenthepartiesoranyotherparty,
usingtheinternetorothernetworkcommunicationfacilities,post,telephone,oranyotherelectronic
means,withtheircredentialswithouttheirexpressconsent.
12.7. TheClientagreesthathewill
co‐operatewithanyinvestigationtheCompanymayconductintoany
misuseorsuspectedmisuseofhisAccessDataorClientAccountnumber.
12.8. The Companyreserves therightto revoke the Client’saccessand/ortheaccess of anyAuthorized
Representative to the Software at any time, where they deem necessary and/or deactivate the
Client’sAccount,withouthavinganyobligationtotheClient.
12.9. WheretheClienthasnotcarriedanyactivityand/ortransactionsforaperiodoftime,asdetermined
withinreasonbytheCompany,theCompanyreservestherighttocarryoutadditionalchecksand/or
request additional documentation
form the Client before they are allowed to resumeany activity
withtheCompany.
13.PlacementandExecutionofOrders
13.1. Orders placed via the below mentioned means will be placed by the Company on the Electronic
TradingSystemoftheCompany.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
TheClientsmayplacethroughthePlatform(s)byusingtheirAccessDataissuedbytheCompanyfor
thatpurposeandprovidedalltheEssentialDetailsaregiven.
13.2. Where information has not been transmitted to the Company via approved means,or where the
Clienthasmisinterpretedanyinstruction and/orinformation,
itistheClient’sresponsibilitytomake
thenecessaryamendmentsandtheCompanywillbearnoresponsibilityforanyloss, beitfinancial
orofopportunityinconnectiontosaidinstruction.
13.3.OrdersareexecutedaccordingtotheBestInterestandOrderExe cutionPolicy,whicharebindingon
theClient.
13.4.TheCompanywillusereasonableeffortstoexecuteanOrder,butitisagreedandunderstoodthat
despitetheCompany’sreasonableeffortstransmissionorexecutionmaynotalwaysbeachievedat
allforreasonsbeyondthecontroloftheCompany.
13.5. The Company bears no responsibility for any loss
that arises as a result of delayed or unreceived
communicationsentbytheCompanytotheClient.
13.6.WheretheClienthaveappointedanAuthorizedRepresentativetodealwiththeCompanyontheir
behalf,andtheywishtocancelhis/herappointmenttheymustnotifytheCompanyinwritingwith
two
(2)days’notice.UntiltheCompanyreceivesthesaidnotice,anyinstructionstheCompanymay
receivefromtheAuthorizedRepresentativeshall
a) Bedeemedvalid
b) FullycommittheClient
13.7. The Company shall provide the Client withadequate reporting on his Orders. For this reason, the
Companywillprovide
theClientwithanonlineaccesstohisClientAccountviathePlatform(s)used
bytheClient,whichwillprovidehimwithsufficientinformationinordertocomplywithCySECRules
in regards to client orders’ reporting requirements. The Client understands and agrees that such
reportsaredeemedtobe
reportsprovidedbytheCompanytotheClientinadurablemedium.The
Company might not provide the Client with statements of account in relation to the financial
instrumentstradedthroughotherthanwhatisstatedabove.IftheClienthasareasontobelievethat
the report is wrong or
if the Client did not receive any report when they should, the C lient shall
contacttheCompanytenBusinessDaysfromthedatetheCompanyoftheOrderwassentorought
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
tohavebeensent(intheeventthataConfirmationwasnotsent).IftheClientexpressesnoobjections
duringthisperiod,thecontentisconside redasapprovedbyhimandshallbedeemedconclusive.
13.8. OrdersmaybeplacedwithinthenormaltradinghoursoftheCompany,availableon
itsWebsite,as
amendedfromtimetotime.TheClientmaychoosetocommunicatewiththeCompanyforsupport
andanyinstructions,otherthanorders, inanyofthelanguagesavailableontheCompany’swebsite
duringbusinesshours.
13.9. ExceptwheretheSoftwarepermits,allorderstotradethefinancial
instrumentstheCompany offers
are final and cannot be cancelled or deleted, unless the Company expressly agrees to such
cancellation or deletion and/or unless otherwise provided in any of the Company’s lega l
documentation.
14.DeclineofClient’sOrders
14.1. Without prejudiceto any other provisions herein, the Company is entitled, at any time and at its
discretion, without giving any notice or explanation to the Client to restrict the Client’s trading
activity,tocancelOrders,todeclineorrefusetotransmitorexecuteanyOrderoftheClient,
andthe
Clienthasnorighttoclaimanydamages,specificperformance,orcomp ensationwhatsoeverfrom
theCompany,inanyofthefollowingcases:
a) Internetconnectionorcommunicationsaredisrupted.
b) In consequence of request by regulatory or supervisory authorities of Cyprus or a court order or
antifraudoranti
‐moneylaunderingauthorities.
c) WherethelegalityorgenuinenessoftheOrderisunderdoubt.
d) AForceMajeureEventhasoccurred.
e) InanEventofDefaultoftheClient.
f) TheCompanyhassentanoticeofTerminationofthe AgreementtotheClient.
g) Thesystemof
theCompanyrejectstheOrderduetotrading limitsimposed.
h) Underabnormalmarketconditions.
i) TheClientdoesnotholdadequatefundsinhisBalanceforthespecificOrder.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
15.EventsofDefault
15.1.Eachofthefollowingconstitutesan"EventofDefault”:
a) ThefailureoftheClien ttoperformanyobligationduetotheCompany.
b) If an application is made in respect of the Client pursuant to the Cyprus Bankruptcy Act or any
equivalentactinanotherJurisdiction(ifthe
Clientisanindividual),ifapartnership,inrespectofone
ormoreofthepartners,orifacompany,areceiver,trustee,administrativereceiverorsimilarofficer
isappointed,oriftheClientmakesanarrangementorcompositionwiththeClient’screditorsorany
procedurewhichissimilaroranalogous
toanyoftheaboveiscommencedinrespectoftheClient.
c) TheClientisunabletopaytheClient’sdebtswhentheyfalldue.
d) WhereanyrepresentationorwarrantymadebytheClientinparagraph23isorbecomesuntrue.
e) TheClient(iftheClientis
anindividual)diesorisdeclaredabsentorbecomesofunsoundmind.
f) AnyothercircumstancewheretheCompanyreasonablybelievesthatitisnecessaryordesirableto
takeanyactionsetoutinparagraph31.
g) Anactionsetoutinparagraph31.1isrequiredbyacompetentregulatoryauthority
orbodyorcourt.
h) The Company reasonably considers that the Client involves the Company in any type of fraud or
illegalityorbreachofApplicableRegulationsortheCompanyisplacedatriskofbeinginvolvedinany
typeoffraudorillegalityorbreachofApplicableRegulationsif
itcontinuesofferingServicestothe
Client,evenwhenthisisnotduetotheClient’swrongdoing.
i) TheCompanyreasonablyconsidersthatthereisamaterialviolationbytheClientoftherequirements
establishedbylegislation of theRepublic of Cyprusorother countries having jurisdictionoverthe
Clientor
histradingactivities,suchbeingmaterialitydeterminedingoodfaithbytheCompany.
j) If the Company suspects that the Client is engaged into money laundering activities or terrorist
financingorcardfraudorothercriminalactivities.
k) The Company reasonably suspects that the Client performed a prohibited action as
set out in
paragraph14.1.
l) TheCompanyreasonablysuspectsthattheClientperformedabusivetradingsuchas,butnotlimited
to,Snipping,Scalping,Pip‐hunting,Hedging,trading(playing)thegap,openingaPositionorplacing
"buystop”or"sellstop”Orderspriortothereleaseoffinancialdata,arbitrage,manipulations
ora
combinationoffaster/slowerfeeds.
m) TheCompanyreasonablysuspectsthattheClientopenedtheClientAccountfraudulently.
n) TheCompanyreasonablysuspectsthattheClientperformedforgeryorused astolencardtofund
hisClientAccount.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
15.2.IfanEventofDefaultoccurstheCompanymay,atitsabsolutediscretion,atanytimeandwithout
priorWrittenNotice,takeoneormoreofthefollowingactions:
a) TerminatethisAgreementimmediatelywithoutpriornoticetotheClient.
b) CancelanyOpenPositions.
c) Temporarilyorpermanentlybar
accesstothePlatform(s)orsuspendorprohibitanyfunctionsofthe
Platform(s).
d) RejectorDeclineorrefusetotransmitorexecuteanyOrderoftheClient.
e) RestricttheClient’stradingactivity.
f) Inthecaseoffraud,reversethefundsbacktoreal owneroraccordingto
theinstructionsofthelaw
enforcementauthoritiesoftherelevantcountry.
g) Cancel or reverse any profits gained through abusive trading or the application of artificial
intelligenceintheClientAccount.
h) TakelegalactionforanylossessufferedbytheCompany.
16.ClientMoneyHandlingRules
16.1.TheCo mpanywillpromptlyplaceanyClientmoneyitreceivesintooneormoresegregatedaccount(s)
with reliable credit institutions and the Client funds will be segregated from the Company’s own
money and cannot be used in the course of itsbusiness. The Client money shallbe treated, at
all
times,inaccordancewiththeapplicable‘ClientMoney’rules,asamendedfromtimetotime.
16.2.TheCompanywilldeposittheClientmoneyinoneormoresegregatedaccountsheldwithacredit
institution within or outside the European Economic Area (‘EEA’), separated from the Company’s
money.Thismeans
thatallClientmoneyistreatedasbelongingtotheCompany’sClientsandunder
nocircumstancetheywilluseittomeetanyoftheirobligations,atanytime.Clientmoneywillbe
pooledwithmoneybelongingtootherclientsinaSegregatedAccount,whichshallactasanomnibus
account.
Therefore,nosingleClientwillhaveaclaimagainstaspecificsuminaspecificaccountin
theeventofinsolvency.AnyClient’sclaimshallbeagainstthemoneyheldintheSegregatedAccount.
16.3. The third party with whom the Company will deposit Client’s money may hold it in
an omnibus
accountanditmaynotbepossibletoseparateitfromtheClient’smoney,orthethirdparty’smoney.
Intheeventoftheinsolvencyoranyotheranalogousproceedingsinrelationtothatthirdparty,the
Companymayonlyhaveanunsecuredclaimagainstthethirdparty
onbehalfoftheClient,andthe
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
ClientwillbeexposedtotheriskthatthemoneyreceivedbytheCompanyfromthe thirdparty is
insufficient to satisfy the claims of the Client with claims in respect of the relevant account. The
Companydoesnotacceptanyliabilityorresponsibilityforanyresultinglosses.
16.4.The
CompanywillnotpayanyinterestonanyClientMoneyheldontheClient’sbehalf,regardlessof
whethertheCompanyreceivesinterestonthosedepositsfromthecreditinstitution(s)withwhich
ClientMoneyisheld.
16.5. The Company will exercise reasonable skill, care and diligence in the selection, appointment and
periodicreviewofthecred itinstitutionswithwhichtheywill holdClientMoney,inaccordancewith
their regulatory obligations. To this end, the Company takes into account the credit rating of the
institution(s)priortodepositinganyClientMoney,andtakesreasonablestepstoperiodicallymonitor
their credit risk. The Company
may use multiple institutions to ensure diversification and allocate
internalpercentagelimitsforeachinstitutiontheydecidetouse.TheCompanywillgiveinstructions
totheinstitution(s)regardingthetransferandmovement(s)ofClientMoney.WheretheClienthas
anopenposition,theCompanyreservestherighttoset‐off
anyunrealizedlossesincurredagainst
anyoftheClientMoneyheldbytheCompany,inanyaccount.ThismeansthattheCompanymay
transferanyorpartofanyunrealizedlossesincurredbytheClientfromtheSegregatedAccountto
anaccountoftheCompany.Conversely,theCompanymaytransferany
unrealizedprofitsincurred
bytheClientasaresultofanopenpositionfromanaccountoftheirstotheOmnibusAccount.
16.6.ClientMoneyheldoutsideoftheEEAmaybesubjecttothejurisdiction ofthatterritoryandtherefore
Clientrightsmaydifferaccordingly.TheCompanyshall
notbeheldresponsibleforthesolvency,acts
oromissionsofanyinstitutionwithwhichClientMoneyisheld,regardlessofthejurisdiction.
16.7.TheCo mpanywillcarryoutreconciliationoffundsatthecloseofeachbusinessday,andtheCompany
willproceedwithanyrequiredtransfertoor
fromtheSegregatedAccountonthenextbusinessday,
unlessthisisnotpossibleforanyreason.
16.8. The Company is a member of the Investors Compensation Fund (ICF). So, depending on his
classification,theClientmaybeentitledtocompensationfromtheICFintheeventthattheCompany
is unable to meet its obligations. More details are found in the Company’s document "Investors
CompensationFund”.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
16.9. It is agreed that the Company shall have the right to transfer the Client money to successors or
assigneesortransfereesorbuyers,with15BusinessDayspriorWrittenNoticetotheClientforthe
purposesofparagraph31.2.oftheClientAgreement.
17.ClientAccounts,DepositsandWithdrawals/Refunds
17.1.TheCompanyshallopenoneormoreClientAccount(s)fortheClienttoallowhimtoplaceOrdersin
particularFinancialInstruments.
17.2.ItisagreedandunderstoodthatthetypesofthedifferentClient AccountsofferedbytheCompany
andthecharacteristicsofsuchClientAccountsarefound
ontheWebsiteandaresubjecttochange
attheCompany’sdiscretionandaccordingtoparagraph30hereunder.
17.3.TheClientAccountshallbeactivatedupontheClientdepositingtheminimuminitialdepositof€250
or $250,according to their account currency, as determined and amended by the Company in
its
discretionfromtimetotime.TheminimuminitialdepositmayvaryaccordingtothetypeofClient
AccountofferedtotheClient.
17.4. Funding for existing clients residing in France is only allowed in cases which Clients would like to
preventamargincall.
17.5.IftheClient
makesadeposit,theCompanyshallcredittherelevantClientAccountwith therelevant
amountactuallyreceivedbytheCompanywithinoneBusinessDayfollowingtheamountclearedin
thebankaccountoftheCompany.
17.6.IfthefundssentbytheClientarenotdepositedintheClientAccount
whentheyweresupposedto,
theClientshallnotifytheCompanyandrequestfromtheCompanytomakeabankinginvestigation
ofthetransfer.TheClientagreesthatanychargesoftheinvestigationshallbepaidbytheClientand
deductedfromhisClientAccountorpaiddirectlytothebank
performingtheinvestigation.TheClient
understandsandagreesthatinordertoperformtheinvestigationtheClientshallhavetoprovidethe
Companywiththerequesteddocumentsandcertificates.
17.7.TheClienthastherighttowithdrawtheirfundsequaltothefreeMarginavailableintheirAccount(s ),
subjectto
anyapplicablerestrictionsregardingitsoperation,andanyotherrightorlimitationonsuch
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
withdrawal.Theminimumwithdrawalamountshouldexceedtheamountof€100or$100.The
Companyreservestherighttorejectawithdrawalre questininstanceswheretheyhavereasonable
groundstobelievethatsaidinstructionisbeingplacedtoabusetheCompany’sNegativeBalance
ProtectionPolicy(‘NBP’).
17.8.Anytransfers
shall onlybeeffectiveaftertheCompany’ssystemshavemadetherelevantcreditor
debitofthefundstotherelevantAccount(s),andwhilsttheCompanywillmakeallreasonableefforts
ensureanytransfersaremadeeffectiveinatimelymanner,theCompanycannotguaranteehowlong
thisprocessmay
take.TheCompanywillnotbeliableforanydelaysorotherlossesthatmayariseif,
forinstance,theClientprovidedtheCompanywithwrongorincompleteinformation.
17.9.Any moneytheClienttransferstotheCompanyforthepurposesoffundingtheirAccountshallbe
depositedintheir
AccountontheValueDate,netofanytransferfeesorotherchargesimposedby
thefinancial institution(s), or any intermediaryinvolvedin theprocess ofsending or receivingthe
funds.TheCompanymay,attheirsolediscretionandundernoobligation,creditfundswhicharestill
intransferbefore
theValueDatetotheClient’sAccount.TheCompanyshallnotbeheldliablefor
anydelaywherethecauseisoutsidetheircontrol.
17.10.The Company shall deposit funds into the Client’s Account only after theyare satisfied, amongst
othercriteria,thatthefundsarebeingsentbythe
C lient ortheClient’sAuthorizedRepresentative
from an account in their name, and that the funds do not breach any term contained within the
Agreementand/orthelaw.
17.11.TheCompanyhastherighttorequestadditionalinformationand/ordocumentationinordertobe
satisfied that the Client’s dealings
with the Company, including, but not limited to deposits and
withdrawalsarelegitimateand/orforanyotherreasontocomplywiththe Company’s regulatory
obligations.TheClientunderstandsandacceptsthatundersuchcircumstancesand/orinthecases
where the additional informatio n and/or documentation is not provided within a timely manner,
theremaybeadelaywithprocessingthetransaction,and/o r thetransactionmayberejected.
17.12. Upon the Company receiving an instruction from the Client to withdraw funds from the Client
Account,theCompanyshallstrivetoprocesstheClient’srequestwithin(1)BusinessDayandshall
paythesaid
amountwithinfour (4) toseven(7)BusinessDays,ifthefollowingrequirementsare
met:
a) Thewithdrawalinstructionincludesallrequiredinformation;
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
b) Theinstructionistomakeatransfertotheoriginatingaccount(whetherthatisabankaccount,a
paymentsystemaccountetc.)fromwhichthemoneywasoriginallydepositedintheClientAccount;
c) TheaccountwherethetransferistobemadebelongstotheClient;
d) At the
moment of payment, the Client’s Balance exceeds the amountspecified in the withdrawal
instructionincludingallpaymentcharges;
e) Thereis noForceMajeureeventwhichprohibitstheCompanyfromeffectingthewithdrawal.
f) Withdrawals will only be made at a source in your name. Note that some banks and
credit card
companiesmaytaketimetoprocesspayments,especiallyincurrencieswhereacorrespondentbank
isinvolvedinthetransaction.
g) Pleasenotethataclient'sfailuretocompletetheCompany'sduediligenceprocedureincludingall
requested documentation to the Company's full satisfaction may affect the Client's ability to
withdraw
anyand/orallofhisfunds.
h) IfyourequestawithdrawalofanamountfromyourAccountandwecannotfullycomplywithyour
requestwithoutclosingsomeand/orallofyouropenpositions,wewillnotcomplywiththerequest
untilyouhaveclosedsufficientpositionstoallow
theCompanytomakethewithdrawal.
17.13. ItisagreedandunderstoodthattheCompanywillnotacceptthirdpartyoranonymouspayments
in the Client Account and will not to make withdrawals to any other third party or anonymous
account.
17.14. Further,wheretheCompanyisnotsatisfied
astotheaboveandrejectanincomingtransaction,they
reservetherighttoreturnthefundstothesendernetofanytransferfeesorchargeswhichmay
incur. Any withdrawal will be sent to thesame source from where the funds werereceived.The
Companywillonlydeviate
fromthispolicywheretheybelieve,attheirsolediscretion,thatthisis
necessary.
17.15. Itis theCompany’spolicyto ensure that all withdrawals,eitherinpartor in fullofthe funds the
Client deposits with them is sent to the same source where the funds came from.
Where the
Companyisunabletodoso,forwhateverreason,andsubjecttoanyrestrictionundertheregulatory
regime,theCompanyshallreturnthefundsasrequestedinpartorinfull,netofanytransferfees,
chargesorotherdeductionsincurredbytheCompany.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
17.16. TheCompanyreservestherighttoacceptordeclineanyfundingand/orwithdrawalrequestbythe
ClientdependingonthepaymentmethodtheClientchooses,andtheymaysuggesttotheClientan
alternativefortheirrequest.
17.17. Further,theCompanyreservestherighttodeclineanyfundingand/orwithdrawalrequestwhere
theybelievethatsuchrequestmayleadtoabreachofanylegaland/orregulatoryobligation.This
includes instances where the Company is not satisfied with the documentation provided by the
Client.Inthiscase,theCompanyreservestherightto reversethetransactioninpartor
infull,net
of any transfer fees, charges or other deductions incurred by them. The Client understands that
theremaybeinstanceswheretheCompanywillbeunabletoprovidetheClientwithanexplanation
astowhytheycannotproceedwiththeirrequest.
17.18. TheClientmaysendthe
requestforinternaltransferoffundstoanotherClientAccountheldbyhim
withtheCompany.InternaltransfersshallbesubjecttotheCompany’spolicyfromtimetotime.
17.19. Where the Client holds funds in differentAccounts with the Company, the Companymay merge
thosefundsfromtimeto
timeandwithouttheClient’spermission.
17.20. Where the Client holds several Accounts with the Company, and the Company reverses any
transactionfromtheClientforanyreason,theCompanymaymergetheClient’sfundsheldinthose
Accounts,asdescribedabove.
17.21. TheClientshallmakeany requests
relatingtotheadministrationoftheirAccount(s)viatheirClient
Dashboard.
17.22. TheCompanywilltakereasonablestepstoensurekeepingtheClientinformedabouttheprogress
of any funding and/or withdrawal request, specifically in relation to processing times and any
requireddocumentationthatifnotinplacemayresult
indelays.TheClientunderstandsthatthere
maybeinstanceswheretheCompanycannotguaranteethesetimesbecauseofeventsoutsideof
theircontrol.
17.23. WheretheClient receivesmoneyfromtheCompanybymistake,theClientagreestoholdsuchan
amountofmoneyintrustforthe
benefitoftheCompanyorthebeneficialowner.Intheeventthe
Client uses any funds sent to them by mistake, the Company will have a claim on those funds,
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
togetherwithanyprofitderivedfromtheuseofthosefunds,onbehalfofthebeneficialowner.In
thesameway,theCompanyshallnotcompensatetheClientforanylossesincurredbytheClientas
aresultofthemusingthesaidfunds.Theclaimforthefullamountshall
remain.
17.24. WheretheCompanyisrequiredtodoso bylawand/oranyapplicablerules,theyreservetheright
todeductanyamountfromtheClient’sAccount(s) .
17.25. The Company reserves the right to se t‐off any liability of them under the Agreement, whether
present or future, liquidated
or unliquidated. Where the liabilities to be set‐off are expressed in
differentcurrencies,theCompanymayconvertsaidli abilitiesatamarketrateofexchange.
17.26. Where the Company nets‐off any amount due by deducting it from the Client’s Account(s), the
Companywillconsid ertheobligationassatisfied
anddischarged.TheCompanyreservestheirright
onanyobligationwhichcannotbeconsideredsatisfied.
17.27. TheCompanydoesnotprocessanyrefunds.InthisrespectClientsareurgedtorefertoandfollow
theCompany’swithdrawalprocedures,asdescribedintheprovisionsofthisSection.
18.InactiveandDormantClientAccounts
18.1.AClientAccountshallbeconsidered'inactive'if,foracontinuousperiodofthree(3)months,there
arenotradingactivities,openpositions,withdrawals,ordepositsrecordedintheaccount.Shoulda
Client Account meet the criteria for inactivity as defined above, a monthly Inactivity Fee will be
assessed.
TheInactivityFeeshallbethirty‐five(35)unitsofthecurrencyinwhichtheClientAccount
is denominated. This fee will be charged on the first day of the month immediatelyfollowing the
periodofthree(3)consecutivemonthsofinactivity.
18.2.IftheClientAccountremainsinactivefor
six(6)consecutivemonths,anEnhancedMaintenanceFee
willbeimposedinadditiontotheInactivityFee.TheEnhancedMaintenanceFeeshallbeeighty(80)
unitsofthecurrencyinwhichtheClientAccountisdenominated.Thisfeewillbechargedonthefirst
dayofthemonthimmediatelyfollowingthe
periodofsix(6)consecutivemonthsofinactivity.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
18.3.Ama intenancefeemaybeimposedattheCompany'sdiscretionifthe clientdoesnotengageinany
investmentactivities,suchasopeningaposition,foraperiodexceeding12months.
18.4.IftheClientAccountisinactiveforoneyearormore,andafternotifyingtheClientin
itslastknown
address,theCompanyreservestherighttoclosetheClientAccountandrenderitdormant.Money
in the dormant account shall remain owed to the Client and the Company shall make and retain
recordsandreturnsuchfundsuponrequestbytheClientatanytimethereafter.
19.Fees
19.1.Priortoenteringintoanytransactio nwiththeCompanyviatheClientDashboardorotherwise,the
Client should ensure they have considered any and all applicable charges such as Spread(s),
commissions and Swap(s), whichare available on the Website. A mark‐up to the bid‐offer spread
mightbe
applied.ItistheClient’sresponsibilitytoaskforfurtherclarificationsshouldtheyrequire
so.AnyapplicablechargesshallbeinstantlydeductedfromtheClientAccount(s).
19.2. Charges maynotallberepresentedinmonetarytermsbutmayalsoappearinotherunitssuchas
pips,the valueof which
can vary depending on the instrument. The Clientwill be able to find the
valueofapipacrossalloftheCompany’sinstrumentsontheWebsite,byaccessingtheInstruments
sectionontheWebsite(informationforalloftheassetclassescanbefoundinseparatetabs).
19.3.TheCompanyreservestherighttochange,fromtimetotime,anyofthechargesapplicabletothe
Client’sdealingswith the Company.TheCompanywillprovidetheClientwithpriorwritten
notice
wheretheydeemthechangestobematerial,unlesssuchchangecomesasaresultofanunforeseen
marketcircumstance,wheretheCompanymaynotifytheClientonoraftertheevent.TheClientwill
findthemostup‐to‐dateinformationabouttheCompany’schargesontheWebsite.
19.4.IntheeventtheClientisdissatisfiedwithanychangestheCompanymaymaketotheircharges,the
Client may contact the Company’s Compliance Department, and/or terminate the Agreement in
accordancewiththeprovisionscontainedherein.
19.5. For Swaps, depending on the position held and the prevailing interest rates
of the currency pair
involvedinatransaction,theClientAccountmaybecreditedordebitedwithfinancing.Theoperation
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
is conducted at 23:59 (Server Time) and the resulting amount is automatically converted into the
Client’sBalanceCurrency.
19.6. Swap feesarechargedoneveryopenposition(open trade) thatwould be leftovernightforevery
businessdaythetraderemains open.OnWednesday’sa3‐Dayswapchargeapplies
on allFXassets
andFridays onIndicesinordertoaccountfor theweekend.Swap fees differon everyinstrument
basedontheirtradingspecificationsthatcanbefoundontheCompany’swebsiteInstruments.
19.7.TheCompanychargesitsowninterestrates,basedontheovernightrateprovidedbytheCompany’s
third party external reference sources. The Company updates their rates as often as they deem
necessary.
19.8. For some payment methods there are transaction fees. Where the Client engages in deposit and
withdrawal activity without entering into any trading activity with the Company, the Company
reservesthe righttoimposeanyfees orcharges withregardsto specific paymentmethodsasthe
Companydeemsnecessary.
19.9.ShouldtheCompanypayorreceiveanyfeesorinducementsfortheintroductionoftheClient,
itshall
notifytheClientaccordingtoApplicableRegulations.
19.10.TheClientundertakestopayallstampexpensesrelatingtothisAgreementandanydocumentation
whichmayberequiredforthecarryingoutofthetr ansactionsunderthisAgreement.
20.Taxation
20.1.ItisagreedandunderstoodthattheClientshallbesolelyresponsibleforallfilings,taxreturnsand
reportswhichshouldbemadetoanyrelevantauthority,whethergovernmentalorotherwise,and
forpaymentofalltaxes(includingbutnotlimitedtoanytransferorvalueaddedtaxes),arising
out
oforinconnectionwithhistradingactivitywiththeCompanyhereinafter.
20.2.Investinginfinancialinstrumentsmaybesubjecttotaxdependingonthejurisdictionwherethe
Clientisaresident.However,thiswilldependontheClient’spersonalcircumstance s.TheClient
shouldseekforindependenttaxadvice
iftheyareunsureonhowthismayaffectthem,asthe
Companydoesnotprovideanyfinancialadvice,includingtaxadvice.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
20.3.TheClientunderstandsthattaxlawsaresubjecttochange,andintheeventtheydo,theCompany
reserves the right to debit fromtheClient Accountanytax pay ment, including, but not limited to
stamp duty,capital gains tax or other forms of tax which may be levied
in relation to the Client’s
transactionswiththeCompany.
20.4. The Client understands that certain transactions in certain financial instruments may carry a tax
obligation under the Financial Transaction tax regime, stamp duty, transfer tax, dividend tax,
withholding taxorother taxes or dutiesinany jurisdiction.Wherethere is
suchtaxobligation the
CompanyshallpassitontotheClientbydebitingfromtheClientAccount.
21.PersonalDataandConfidentiality
21.1.TheCompanyisregisteredwiththePersonalDataProtectionCommissioner’sOfficeforthepurposes
ofpersonaldataprocessing.Therefore,theClien t’spersonaldataiskeptandhandledinaccordance
withtheDataProtectionLaw138(I)2001,asamendedfromtimetotime.
21.2.ByenteringintotheAgreement,
theClientprovidestheCompanyconsenttostoreandprocessthe
data they provided the Company with upon registering for an Account and/or throughout their
relationship.This includes anydata whichmaybeconsideredsensitive. TheClienthas the right to
withdrawtheirconsent atanytimebynotifyingthe
Companyinwriting.However,astheCompany
may not be able to provide the Client with their services, should the Client choose to do so, the
Company reserves the right to refuse to enter into, or terminate the Agreement. The Client
understandsthattheCompanyisrequi redtokeepallrecords
oftheClient’sdataanddealingswith
themforaslongasnecessaryundertheregulatoryregime.
21.3. The Company may collect client information directly from the Client (in his completed Account
Opening Application Form or otherwise) or from other persons including, for example, the credit
reference agencies, fraud prevention
agencies, banks, other financial institutions, third
authenticationserviceprovidersandtheprovidersofpublicregisters.
21.4.ClientinformationwhichtheCompanyholdsistobetreatedbytheCompanyasconfidentialandwill
not be used for any purpose other than in connection with the provision, administration and
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
improvement of the Services, anti‐money laundering and due diligence checks, for research and
statisticalpurposesandformarketingpurposes.Informationalreadyinthepublicdomain,oralready
possessedbytheCompanywithoutadutyofconfidentialitywillnotberegardedasconfidential.
21.5.TheCompanyhastherightto
discloseClientinformation(includingrecordingsanddocumentsofa
confidentialnature,carddetails)inthefollowingcircumstances:
a) WhererequiredbylaworacourtorderbyacompetentCourt.
b) WhererequestedbyCySECoranyotherregulatoryauthorityhavingcontrolorjurisdictionoverthe
CompanyortheClientor
theirassociatesorinwhoseterritorytheCompanyhasClients.
c) Torelevantauthoritiestoinvestigateorpreventfraud,moneylaunderingorotherillegalactivity.
d) Tocreditreferenceandfraudpreventionagencies,thirdauthenticationserviceproviders,banksand
otherfinancial institutions forcredit checking,fraud prevention,anti‐moneylaundering
purposes,
identification orduediligencechecksoftheClient.Todosotheymaycheckthedetails theClient
supplied againstanyparticulars on any database (publicor otherwise)to which they haveaccess.
Theymayals ouseClientdetailsinthefuturetoassistothercompaniesforverificationpurposes.A
recordofthesearchwillberetainedbytheCompany.
e) TotheCompany’sprofessionaladvisorsprovidedthatineachcasetherelevantprofessionalshallbe
informedabouttheconfidentialnatureofsuchinformationandcommittotheconfidentialityherein
obligationsaswell.
f) To otherserviceproviderswhocreate,
maintainorprocessdatabases(whetherelectronicornot),
offer record keeping services, email transmission services, messaging services or similar services
whichaimtoassisttheCompany collect,storage,processanduseClientinformationorgetintouch
withtheClientorimprovetheprovisionoftheServicesunderthisAgreement.
g)
ToaTradeRepositoryorsimilarundertheRegulation(EU)No648/2012oftheEuropeanParliament
and of the Council of 4 July 2012 on OTC derivatives, central counterparties (CCPs) and trade
repositories(TRs)(EMIR).
h) TootherserviceprovidersforstatisticalpurposesinordertoimprovetheCompany’smarketing,
in
suchacasethedatawillbeprovidedinanaggregateform.
i) Tomarketresearchcallcentresthatprovidetelephoneoremailsur veyswiththepurposetoimprove
theservicesoftheCompany,insuchacaseonlythecontactdetailsdatawillbeprovided.
j) Where necessary in
order for the Company to defend or exercise its legal rights to any court or
tribunalorarbitratororOmbudsmanorGovernmentalAuthority.
k) ToanAffiliateoftheCompanyoranyothercompanyinthesamegroupoftheCompany.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
l) Tosuccessorsorassigneesortransfereesorbuyers,withtenBusinessDayspriorWrittenNoticeto
theClient,andforthepurposesofparagraph36.2oftheClientAgreement.
Where the Company discloses and/or shares any of the Client’s information as per the above
mentionedclauses,theywilltake
allreasonablestepstodosoinasecuredmanner.
21.6. If the Client is a natural person, the Company will use, store, process and handle personal
informationprovidedbytheClientinconnectionwiththeprovisionoftheServices,inaccordance
withtheProcessingofPersonalData(Protectionof
theIndividual)Lawof2001andtheCompanyis
obligedtosupplytheClient,onrequest,withacopyofpersonaldatawhichitholdsabouttheClient
(ifany)
21.7. By entering into this Agreement, the Client will be consenting to the transmittal of the Client’s
personal data outside
the European Economic Area, according to the provisions of Processing of
PersonalData(ProtectionoftheIndividual)Lawof2001forthereasonsspecifiedinparagraph21.5.
21.8. The Client accepts that the Company may, for the purpose of administering the terms of the
Agreement,fromtimetotime,make
directcontactwiththeClientbytelephone,fax,email,orpost.
21.9. WheretheClient hasbeenintroducedtotheCompanybyathirdpar typursuanttoanintroducer
agreementbetweentheCompanyandthethirdparty(the‘Affiliate’),theAffiliatemayhaveaccess
toacertainextenttoinformation
abouttheClient’sdealingswiththeCompany.TheClientaccepts
that
the Company or any Affiliate of the Company or any other company in the same group of the
CompanymaymakecontactwiththeClient,fromtimetotime,bytelephone,fax,emailorpostfor
marketingpurposestobring
totheClient’sattentionproductsorservicesthatmaybeofinterestto
himortoconductmarketresearch.
21.10. Under Applicable Regulations, the Company will keep records containing Client personal data,
tradinginformation,accountopeningdocuments,communicationsandanythingelsewhichrelates
totheClientforatleastfive
yearsafterterminationoftheAgreement.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
21.11. The Company will take all reasonable steps to keep the Client’s personal data safe, nonetheless,
transmissionofinformationviatheinternetan d/orothernetworksisnotalwayscompletelysecure.
TheCompanywillnotbeliableforanytransmissionofdatafromtheClienttotheCompany.
22.RecordingofTelephoneCallsandRecords
22.1.Asaregulatedentity,theCompanyisobligedtokeeprecordsofall servicesandactivitiestheyare
providing as well as for all transaction undertaken. The Company therefore records all
communication,includinganyincomingandoutgoingtelephonecommunicationaswellasallother
electroniccommunicationsrelatingtoany
transactionsconcludedwhendealingontheCompany’s
account,providingservicesthatrelatetoreception,transmissionandexecutionofClientordersas
wellasforqualitymonitoring,trainingandregulatorypurposes.TheCompanywillalsorecordany
other communication between them and the Client, including chat messages, e‐mails and other
electronic
communications, even if those conversations or communications do not result in the
conclusionofsuchtransactionsorintheprovisionofClientorderservices.TheCompanyreservesthe
right to use these records where they deem it necessary, including, but not limited to dispute
resolutionsituations.
22.2. Allrecords are
storedby theCompanyina durable medium, which allows them toreplayorcop y
themandretainsuchrecordsin aformthatdoesnotallowtheCompanytoalterordeletetheoriginal
version. The Companymay provide copies of such recordings to regulatory authorities upon their
request
inordertocomplywiththeirregulatoryobligationswithouttheClient’sconsent.
22.3. The Company will keep copies of any such records for any period of time which is required by
applicablelegislations,startingfromthedateonwhichtherecordiscreated.
22.4.TheClientunderstandsandacceptsthat
theyhavebeennotified,inadvance,abouttherecordingof
any telephone conversation or electronic communication between the Company and the Client,
accordingtotheabovenotification.
23.CommunicationsandWrittenNotices
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
23.1.TheCompanywillcommunicate withtheclientaboutany notice,instruction,requestoranyother
communication via the Client’s registered e‐mail, the Client Dashboard, telephone or, where the
ClientwishestosendaformalcommunicationtotheCompanyinwriting,viaposttotheCompany’s
registeredaddress.Allthe
Co mpany’scontactdetailsareavailableontheCompany’sWebsite.Any
communicationfromtheClientto theCompanyshallbedeemedeffectiveonthedateandtimeof
reception by the Company. It is the Client’s responsibility to ensure they have read all and any
communicationtheCompanymaysendfrom
timetotime,viaanyapprovedcommunicationmethod.
23.2.InordertocommunicatewiththeClient,theCompanymayuseanyofthefollowingmethods;email,
Platform’s internal mail, telephone, post, commercial courier service, air mail or the Company’s
Website.
23.3.ThefollowingmethodsofcommunicationareconsideredasWrittenNoticefromtheCompanytothe
Client:email,
Platform’s internal mail,post,commercial courier service,air mailorthe Company’s
Website.
23.4. The followingmethods of communication are considered as Written Notice from the Client tothe
Company: email, request via the Company’s ticketing system and dashboard, post, commercial
courierserviceorairmailorcommercialcourier.
23.5. Without prejudice to paragraph 23.9, any communications sent to either Party, as applicable,
(documents,notices,confirmations,statements,reportsetc.)aredeemedreceived:
a) Ifsentbyemail,withinonehourafteremailingitandprovidedtheemailhasleftfromthesender’s
outlook,eveniftheClienthasoptedout
fromreceivingemailmaterialfromtheCompany.
b) IfsentbythePlatform’sinternalmail,immediatelyaftersendingit.
c) If sent by facsimile transmission, upon receipt by the sender of a transmission report from its
facsimilemachineconfirmingreceiptofthemessagebyrecipient’sfacsimilemachine.
d) Ifsent
bytelephone,oncethetelephoneconversationhasbeenfinished.
e) Ifsentbypost,sevencalendardaysafterpostingit.
f) If sent via commercial courier service, at the date of signing of the document on receipt of such
notice.
g) Ifsentbyairmail,eightBusinessDaysafterthe
dateoftheirdispatch.
h) IfpostedontheCompanyWebpage,withinonehourafterithasbeenposted.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
23.6. Inordertoc ommunicatewiththeClient,theCompanywillusethecontactdetailsprovidedbythe
ClientwhilstopeningtheClientAccountorasupdatedlateron.Hence,theClienthasanobligation
tonotifytheCompanyimmediatelyofanychangeintheClient’scontactdetails.
23.7. Faxed
documentsreceivedbytheCompanymaybeelectronicallyscannedandreproductionofthe
scannedversionshallconstituteconclusiveevidenceofsuchfaxedinstructions.
23.8. The Client shall be able to call the Company withinits normal working hours. The Company may
contacttheClientoutsideitsnormalworkinghours.
23.9.
AnyWrittenNoticessenttotheCompanyshallhavetobereceivedwithintheworkinghoursofthe
Company.Notwithstandingparagraph23.5,anyNoticesreceivedoutsidethenormalworkinghours
shallbetreatedasbeingreceivedthefollowingBusinessDay.
23.10. The Client hereby provides their consent and agree that
the Company’s official language is the
English language and that any information the Company provides the Client with is consistently
presentedintheEnglishlanguagethroughoutallformsofinformationandmarketingmaterialunless
the Client has chosen and/or accepted to receive information in more than one language. The
provision
ofinformationandmarketingmaterial,or thechoicetoviewtheCompany’swebsite,other
material,anytranslatedversionoftheAgreementand/oranyothercommunication,inanylanguage
otherthantheCompany’sofficiallanguagemaybeprovidedsolelyforconveniencepurposesordue
tolegal requirements. TheClient’sacceptanceorchoice
to receive such information in any other
languageshallconstituteconsenttoreceivesuchinformationinanyotherlanguageotherthanthe
Englishlanguage.Intheeventofdispute,theEnglishversionshallprevail.
23.11. TheClientconsentsthatwheretheCompanyprovidesthemwithinformationbymeansofa
website,
that information is not personallyaddressed to them. Yet, the Client specifically consents to the
provisionofinformationinthatformandthatthisformisconsideredtobeingprovidedinadurable
medium.Further,theClientagreesthattheCompanyprovidesthemwithinformationinotherform
other
thanonpaper(i.e.website,ClientDashboard,tradingplatformsandthroughothersoftware)
becausethisisappropriateinthecontextinwhichtheCompany’sbusinessisbeingorwillbecarried
out.TheClientbymaintainingtheiraccountand/orbyopeninganaccountwiththeCompanyand
placing a trade, they
expressly consent to the Company sending this information to them in this
format.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
23.12. AnycommunicationsenttotheClientbytheCompanyisintendedtobereceivedbythemonly.The
ClientisthereforeresponsibleforkeepinganyinformationtheCompanysendstothemprivateand
confidential.
23.13. The Company may com municate with the Client from time to time, and in a ccordance with the
applicable rules on Client communications, about any business, marketing and/or promotional
reasons.
23.14. TheCompanybearsnoresponsibility foranyloss thatarisesasaresultofdelayedorun‐received
communicationsenttotheClientbytheCo mpany.
24.Lien
24.1. The Company shall have a general lien on all funds held by the Comp any or its Associates or its
nomineesontheClient’sbehalfuntilthesatisfactionofhisobligations.
25.RepresentationsandWarranties
25.1.TheClientrepresentsandwarrantstotheCompanythefollowing:
a) WheretheClientisanindividual(i.e.naturalperson),theywarrantthattheyareover18yearsofage
atthemomentofenteringintotheAgreement.
b) TheClientisofsoundmindandcapableoftaking
decisionsforhisownactions.
c) TherearenorestrictionsonthemarketsorfinancialinstrumentsinwhichanyTransactionswillbe
sentforexecution,dependingontheClient’snationalityorreligion.
d) AllactionsperformedundertheAgreementwillnotviolateanylaworruleapplicabletotheClient
or
tothejurisdictioninwhichtheClientresides,oranyagreementbywhichtheClientisboundorby
whichanyoftheClient’sassetsorfundsareaffected.
e) TheClientwillnotusetheIPorthePlatformorWebsitein contraventiontothisAgreement,orfor
unauthorized
orunlawful purposes and thathe will usethe IP,PlatformandWebsite only forthe
benefitofhisClientAccountandnotonbehalfofanyotherperson.
f) The Client is duly authorized to enter into the Agreement, to give Orders and to perform its
obligationshereinafter.
g) The
ClientistheindividualwhohascompletedtheAccountOpeningApplicationFormor,iftheClient
is a company, the person who has completed Account Opening Application Form on th e Client’s
behalfisdulyauthorizedtodoso.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
h) TheClientisactingasaprincipalandnotasagentorrepresentativeortrusteeorcustodianonbehalf
of someone else. The Client may act on behalf of someone else only if the Company specifically
consentstothisinwritingandprovidedallthedocumentsrequiredbytheCompany
forthispurpose
arereceived.
i) Theinformation providedby the Client totheCompany intheAccountOpeningApplicationForm
andatanytimethereafteristrue,accurateandcompleteandthedocumentshandedoverbythe
Clientarevalidandauthentic.
j) TheClienthasreadandfully
understoodthetermsoftheAgreementincludingtheinformationin
theAppendices.
k) The Client funds used for trading are not in any direct or indirect way the proceeds of any illegal
activityorusedorintendedtobeuse dforterroristfinancing.
l) TheClientisnotaPoliticallyExposed
Pe rson anddoesnothaveanyrelationship(forexamplerelative
orbusinessasso ciate)withapersonwhoholdsorheldinthelasttwelvemonthsaprominentpublic
position. If the above statement is untrue and in the event that the Client has not disclosed this
alreadyintheAccount
OpeningApplicationForm,hewillinformtheCompanyassoonaspossible
and will notify the Company if at any stage during the course of this Agreement he becomes a
PoliticallyExposedPerson.
m) HehasreadandunderstandstheRisksDisclosureandWarningsNotice.
n) TheClientconsentstothe
provisionoftheinformationoftheAgreementbymeansofaWebsiteor
email.
o) TheClientconfirmsthathehasregularaccesstotheinternetandconsentstotheCompanyproviding
himwithinformation,including,withoutlimitation,informationaboutamendmentstothetermsand
conditions, costs, fees, this Agreement,
Policies and information about the nature and risks of
investmentsbypostingsuchinformationontheWebsiteorviaemail.ShouldtheClientwish,hemay
requestforthesetobesentbypostorfax.
25.2. TheClientherebyrepresentsandwarrantsthattheyhavenotbeencoerced,or
otherwisepersuaded
toenterintotheAgreement,norhavetheyenteredintotheAgreementbasedonanyrepresentation
otherthanwhatisincludedherein.
25.3. Further,theClientwarrantsthattheyareawareofanyrequirementsandimplications,including,but
nolimitedtoanyrestrictionsorreportingrequirementssetby
theirlocaljurisdictionasaresultof
enteringintotheAgreement.TheCompanyshallnotbeliableforanyrequirementsimposedtothe
Clientbytheirlocalauthorities,thereforetheyundertaketocomplywithanyapplicablerequirements.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
25.4. TheClientalsorepresentsandwarrantsthattheinformationtheyprovidedtheCompanywithduring
theirregistrationforopeninganAccountaccuratelyreflectstheirpersonalcircumstancesandthey
havenot provided the Company with falseormisleadinginformation.Further, theClient warrants
that should any information provided during the
registration process become invalid, they will
immediatelynotifytheCompanyinwritingofthechangeintheircircumstances.
25.5. The Client further represents and warrants that they will not redistribute information concerning
financialinstruments,including,butnotlimitedtopricinginformationandchartdataonofferbythe
Companyto
anythird‐partyforcommercialpurposes.
25.6. TheClientwarrantsandcovenantsthat:
a) ThefundstheywillusetotradewiththeCompany belongtothemandarefreeofanylien,charge,
pledgeorotherencumbrance;
b) Thefundsarenotthedirectorindirectproceedsofany
illegalactoromission,noraretheyproduct
of any criminal activity which constitutes a predicate offence under the Money Laundering
regulations 2019,orany other Anti‐MoneyLaundering and Countering the Financing of Terrorism
legislation,asamendedorreplacedfromtimetotime.
c) UnlesstheClientis enteringinto
thisagreementasarepresentativeortrusteeofathirdpartyand
they provide the Company with the necessary document ation to satisfy their regulatory
requirements,theClientisactingintheirownnameandisnotactinginrepresentationorintrustof
athirdparty.
25.7.TheClientwarrants
thatanydocumentssenttotheCompanyduringtheirAccountopeningprocess,
aswellasthroughoutthedurationoftheAgreement,arevalidandauthentic.Intheeventthatthe
Companybelieves,intheirsolediscretion,thatanydocumentisincorrectorinvalid,theywillrequest
foralternativedocumentation.Failure
fromtheClienttoprovidesuchdocumentationmayleadto
takeactionastheCompanydeemsnecessary.
26.ExclusionofLiability
26.1. Except in the event of negligence or fraud from the Company, the Company shall bear no
responsibilityforanylossasaresultofanyactsand/or omissions,whethercarriedoutbytheClient
orbyathirdpartyontheirbehalf,inrelationtotheirtransactionswiththe
Company.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
26.2. In general, neitherpartyshallbeliablefor anylosseswhichmayarise as aresultofunforeseeable
events at the time when theAgreement was made effective, nor shall any party be liable for any
lossesthatwerenotcausedbyanybreachofthetermscontainedherein.
26.3. In the event the Company provides information, recommendations, news, information relating to
transactions,marketcommentaryorresearchtotheClient(orinnewsletterswhichitmayposton
its Website or provide to subscribers via its Website or otherwise), the Company shall not, in the
absenceofitsfraud,
willfuldefault or grossnegligence,beliableforanylosses,costs,expensesor
damagessufferedbytheC lientarisingfromanyinaccuracyormistakeinanysuchinformationgiven.
26.4.TheCompanywillnotbeheldliablefor anyloss ordamageorexpenseorlossincurredbytheClient
inrelationto,directlyorindirectlyarisingfrombutnotlimitedto:
a) AnyerrororfailureorinterruptionordisconnectionintheoperationofthePlatform(s),oranydelay
causedbytheClientTerminalorTransactionsmadeviatheClientTerminal,anytechnicalproblems,
system failures and malfunctions, communication line
failures, equipment or software failures or
malfunctions, system access issues, system capacity issues, high internet traffic demand, security
breachesandunauthorizedaccess,andothersimilarcomputerproblems anddefects.
b) TheClientacknowledges andaccepts that theyare enteringintoalland anytransactions withthe
Companyattheirown
risk,andtheCompanyassumesnoliabilityforanylosswhatsoeverasaresult
oftheirtradingactivitywiththeCompany,unlessintheeventofanywrongdoingfromtheirbehalf.
Nothinginthisclauseshallbetakentoexcludeanyliabilityfordeathorpersonalinjury.
c) Anyfailureby
theCompanytoperformanyofitsobligationsundertheAgreementasaresultofForce
MajeureEventoranyothercausebeyonditscontrol.
d) Theacts,omissionsornegligenceofanythirdparty.
WheretheCompanyoutsourcesanyactivitytothirdparties,inordertobeableto
providetheClient
with their services under the Agreement, they will exercise all reasonable endeavours prior to
contracting with them. However, the Client understands that it is not within the Company’s
responsibilities to control the activities from such third parties. The Company’s responsibility,
therefore,shallbetoexercisealleffortsto
minimizeanylossesthattheClientmaysufferasaresult
ofanactand/oromissionoftheoutsourcedparty(ies).Nonetheless,theCompanyshallnotbeliable
for any loss that the Client may suffer as a result of such acts and/or omissions from third‐party
serviceproviders,unlessthe
Companyhasactednegligently.
e) AnypersonobtainingtheClient’sAccessDatathattheCompanyhasissuedtotheClientpriortothe
Client’sreportingtotheCompanyofthemisuseofhisAccessData.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
f) Unauthorizedthirdpersonshavingaccesstoinformation,includingelectronicaddresses,electronic
communication,personaldataandAccessDatawhentheabovearetransmittedbetweentheParties
oranyotherparty,usingtheinternetorothernetworkcommunicationfacilities,post,telephone,or
anyotherelectronicmeans.
g) Anyoftherisksof
theRisksDisclosureandWarningsNotice.
h) Currencyrisk.
i) Anychangesintheratesoftax.
j) TheoccurrenceofSlippage.
k) TheClientrelyingonfunctionssuchasTrailingStop,ThirdPartyExpertAdvisorandStopLossOrders.
WheretheClientdownloads,installsand/orusesanytradingsolutions
suchasalgorithms,‘Expert
Advisors’(‘EA’)or trailingstops,theCompanyshallnotbeheldresponsibleforanylosseswhichmay
beincurredbytheClientpursuanttoitsuse.IfitcomestotheCompany’sattentionthattheClientis
usinganyofthesesolutions,contrarytogoodfaithor
tothetermscontainedherein,thecompany
reservestherighttoterminatetheAgreement.
Furthermore,itisherebyclarifiedthatanyusageofExpertAdvisorisabsolutelyforbiddenunderthis
Agreement.
l) UnderabnormalMarketConditions.
m) AnyactionsorrepresentationsoftheIntroducer.
n) Any acts or omissions (including
negligence and fraud) of the Client and/or his Authorized
Representative.
o) FortheClient’sorhisAuthorizedRepresentative’stradingdecisions.
p) AllOrdersgiventhroughandundertheClient’sAccessData.
q) Thecontents,correctness,accuracyandcompletenessofanycommunicationspreadbytheuseof
thePlatform(s).
r) Asa
resultoftheClientengaginginSocialTradingviaanyThirdPartyPlatform.
s) Thesolvency,actsoromissionsofanythirdpartyreferredtointhisparagraph16.2.
t) Asituationofparagraph16.3.arises.
26.5. If the Company, its Directors, Officers, employees, Affiliates, or Agents incur any claims, damage,
liability,costsorexpenses,whichmayariseinrelationtotheexecutionorasaresultoftheexecution
oftheAgreementand/orinrelationtotheprovisionoftheServicesand/orinrelationto
theuseof
the Platform(s),that the Company,its Directors,Officers,employees, Affiliates, or Agents bear no
responsibilitywhatsoever,itistheClient’sresponsibilitytoindemnifytheCompanyforsuch.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
26.6. The Company shall in no circumstances be liable to the Client for any consequential, special,
incidental or indirect losses, damages, loss of profits, loss of opportunity (including in relation to
subsequent market movements), costs or expenses the Client may suffer in relation to the
Agreement,theprovisionofthe
ServicesortheuseofthePlatform(s).
26.7. TheCompany’scumulativeliabilitytotheClientshallnotexceedthefeespaidtotheCompanyunder
this Agreementin relation to theparticular Clientfor the Provisionof the Services anduse of the
Platform(s).
26.8. Further,andnotwithstandinganyotherprovisionintheAgreement,theCompanywill
notbeliable
totheClientasaresultof:
a) Negligence,fraud,breachoftheAgreement,breachofanylawand/oranyotheractand/oromission
bytheClient;
b) The Company shall not be liable for any failure to access the Company’s Platform and/or Client
Dashboard.TheCompanyis
notresponsibleforanydelays,deliveryfailures,oranylossordamage
whichresultsfromthetransmissionofinformationoveranynetwork,includingbutnotlimitedto
theinternet.
c) The Client being unable to access the Company’s Platform and/or Client Dashboard or any other
system,oranydelaythe
Clientmaysuff erwhenattemptingtocontactanyoftheCompany’sClient
Specialistand/orSeniorAccountExecutives,unlessthisisduetowrongdoingbytheCompany.
d) TheCompanytakingmeasurestoensurecompliancewithanyapplicablelaworregulation,including
wheretheCompanyisprecludedfromprocessinganyinstruction
fromtheClientwhichmayresult
intheCompanybreachingtheapplicablelaw.
e) Anyothereventand/orcircumstancewhichisoutsidetheCompany’scontrol.
26.9. Thelimitationsand/orexclusionsincludedintheAgreementshallapplyirrespectiveofwhetherthe
Company,includinganyofitsemployeesand/oraffiliatesareawareofanylossestheClientmay
incur,oranyclaimstheClientmaymakeagainsttheCompany.
26.10. WheretheClienthavetrustedathirdparty,and/orfollowedanyinstruction,indicationoradvice
fromathirdparty,includingtradingsignalsand/orcopytradingstrategieswhichresultedinany
lossfortheClient, theCompanyshallnotbeliable.TheClientunderstandsthattheservicethe
Companyprovides
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
isonanexecution‐onlybasisandthereforetheyarenotresponsibleforanylossestheClientmay
incurasaresultofthesecircumstances.
27.Indemnity
27.1.TheClientshallindemnifytheCompanyondemandagainstallliabilities,costs,expenses,damages
(includingreputational)andlosses(including,butnotlimitedtoanydirect,indirectorconsequential
losses),andallinterest,penaltiesandprofessional costsandexpenses(calculatedonafullindemnity
basis)incurredbyasaresult
of:
a) theClient’sbreachoftheAgreement
b) the provision by the Client of any false or misleading information to theCompany; and/or c) the
enforcementoftheAgreement.
27.2.Ingeneral,indemnitymeansasu mofmoneypaidascompensationforlossessuffered.
28.ForceMajeure
28.1. This section refers to events whichmay occur fromtimetotime,and whichpreventtheCompany
fromperforminganyoralloftheirobligations(‘SpecificEvents’or‘ForceMajeure’).Specif icevents
mayinclude,butshallnotbelimitedto:
a) anynatural,technological,political,governmental,social,economic,pandemic,
civilemergency,act
ofterror,interruptionorfailureofutilityservice;
b) non‐performancebyathirdparty,destructioncausedbymanoranysimilareventwhichisoutside
theCompany’sreasonablecontrol;
c) instancesofillegitimateactions,errors,failures,disruptionsintheCompany’ssystems,technological
orotherinfrastructure(irrespectiveof
whetheritbelongstotheCompanyorathirdparty)against
the
Company’sservers;
d) changesintheapplicablelegislation,anyactionofanofficialbodyoranyotherchangeinthe
Company’slegalorregulatoryobligationsasa resultofunforeseenevents;
e) anactoromissionbyany
financialorotherinstitutionthattheCompanyisunabletopredictand/or
prevent;
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
f) anyeventthatpreventsthePlatformorthesystemsfromoperati ngonanorderlyornormalbasis;
g) abnormalmarketconditions,suchassignificantvolatilityorinstabilityinthemarkets,ortheindustry
asawhole,preventing the Companyfromprovidingtheirservicesinanorderlymanner,including
anyinstances
wheretheyareunabletoreceivedataand/ortheyreceiveincorrectdatafromtheir
serviceproviders;
h) anyothereventand/orcircumstancewhichcannotbeforeseen,withinreason.
Fortheavoidanceofdoubt,aforceMajeureeventisaneventoutsidetheCompany’scontrolthat,
whilstitisreasonablylikely
tooccur,ormaybeimminent,theCompanycannotbeexpectedtobe
preparedfor,ortheycannotpreventitsoccurrence.
28.2. If the Company determines in its reasonable opinion that a Force Majeure Event exists (without
prejudicetoanyotherrightsundertheAgreement)theCompanymaywithoutprior
notice and at
anytimetakeanyorallofthefollowingsteps:
a) SuspendormodifytheapplicationofanyoralltermsoftheAgreementtotheextent thattheForce
MajeureEventmakesitimpossibleorimpracticalfortheCompanytocomplywiththem.
b) Takeor
omittotakeallsuchotheractionsastheCompanydeemstobereasonablyappropriatein
thecircumstanceswithregardtothepositionoftheCompany,theClientandotherclients.
c) ShutdownthePlatform(s)incaseofmalfunctionformaintenanceortoavoiddamage.d)Cancelany
ClientOrders.
e) RefusetoacceptOrdersfromClients.
f) InactivatetheClientAccount.
g) IncreaseMarginrequirementswithoutnotice.
h) Close out any or all Open Positions at such prices as the Company considers in good faith to be
appropriate.
i) IncreaseSpreadsand/orswaps.
j) DecreaseLeverage.
k) Informthe
Client,wheretheCompanymayhavesufficienttimetodosointhecircumstances;
l) Changefixedspreadstofloatingspreads(onlyapplicableto‘FixedAccounts’);
m) Closeanyopenposition(s)atthepriceavailableinthecircumstances,whichmayinclude:Combine
orcloseanyopenpositionsat‘Volume‐WeightedAverage
Price’(‘VWAP’) ;Requestamendmentsto
anyclosedpositions(s)
n) Suspend,limitorrestricttheprovisionoftheCompany’sservicestotheClient;
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
o) AmendanypartoftheAgreementonthebasisthatitisnolongerfeasiblefortheCompanytocomply
withit;
p) Ceasetrading;
q) PrecludingtheClientfromaccessingorusingthePlatform,ClientDashboardoranyothersystem;
r) Makeanynecessaryamendmentstoopentrades;
s)
Allowclose‐onlyfunctionality;
t) RejectordelaytheprocessingofanywithdrawalrequestfromtheClientAccount(s)
u) Imposespecial or different terms regarding anyof the Client’s orders in relation to size, volatility
and/orliquidityoftheinstrument,amongstothers;
v) Removeortemporarilysuspendanyproducts,or
changeanycontractspecifi cations;
w) ExerciseanyrighttowhichtheCompanyisentitledundertheAgreementandtheCompany’sOrder
ExecutionPolicy.
28.3. TheCompanywillexerciseallnecessaryendeavourstoresumetheorderlyprovisionoftheirservices
assoonasreasonablypossible.Wherethisisnotpossibleat
all,theCompanywillinformtheClient
ofthenecessaryactionstobetakeninordertoprotectboththeirinterests,wherepossible.
28.4. WheretheCompanyisunabletoperformanyoftheirobligationstotheClientundertheAgreement
duetoaForceMajeureevent,theywillnot
havebreachedtheAgreement.
28.5. Except as expressly provided in this Agreement, the Company will not be liable or have any
responsibility for any type of loss or damage arising out of any failure, interruption, or delay in
performingitsobligations underthisAgreementwheresuchfailure,interruptionordelayisduetoa
ForceMajeureevent.
29.NettingandSet‐Off
29.1. If the aggregate amount payable by the Client is equal to the aggregate amount payable by the
Company,thenautomaticallythemutualobligationstomakepaymentareset‐offandcanceleach
other.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
29.2.Iftheaggregateamountpayablebyonepartyexceedstheaggregateamountpayablebytheother
party,thenthepartywiththelargeraggregateamountshallpaytheexcesstotheotherpartyandall
obligationstomakepaymentwillbeautomaticallysatisfiedanddischarged.
29.3.TheCompanyhas
therighttocombinealloranyClientAccountsopenedintheClientnameandto
consolidatetheBalancesinsuchaccountsandtoset‐offsuchbalancesintheeventofTerminationof
theAgreement.
30.AmendmentstotheAgreement
30.1.TheCompanyreservestherighttoamend,fromtimetotimeandwithouttheClient’sconsent,any
partoftheAgreement,especiallyin,butnotlimitedto,circumstanceswheretheCompanydeems
thatsuchchangesarenecessaryinordertocomplywithanyobligationundertheregulatorysystem.
In
these circumstances, the Company will notify the Client either in writing or via the Company
website.
30.2. The Companymayalsochangeanyterms of the Agreement(whichincludesthisClientAgreement
anditsAppendicesandClientClassificationPolicy,InvestorCompensationFund,ConflictsofInterest
Policy, Summary Best Interest and
Order Execution Policy, Risk Disclosure and Warnings Notice,
ComplaintsProcedureforClients)foranyofthefollowingreasons:
a) WheretheCompanyreasonablyconsidersthat:thechangewouldmakethetermsoftheAgreement
easiertounderstand;orthechangewouldnotbetothedisadvantage oftheClient.
b) To
cover: the involvement of any service or facility the Company offers to the Client; or the
introductionofanewserviceorfacility;orthereplacementofanexistingser viceorfacility witha
newone;orthewithdrawalofaserviceorfacilitywhichhasbecomeobsolete,orhas
ceasedtobe
widelyused,orhasnotbeenusedbytheClientatanytimeinthepreviousyear,orithasbecome
veryexpensivefortheCompanytooffer
c) ToenabletheCompanytomakereasonablechangestotheservicesofferedtotheClientasaresult
of
changesin:thebanking,investmentorfinancialsystem;ortechnology;orthesystemsorPlatform
usedbytheCompanytorunitsbusinessoroffertheServiceshereinafter.
d) AsaresultofarequestofCySECorofanyotherauthorityorasaresultofchangeorexpected
change
inApplicableRegulations.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
e) Where the Company finds that any term in the Agreement is inconsistent with Applicable
Regulations.Insucha case,itwillnotrelyonthattermbut treatitasifitdidreflectthe relevant
ApplicableRegulationsandshallupdatetheAgreementtoreflecttheApplicableRegulations.
30.3. AslongastheClientisabletoendtheAgreementwithoutcharge,theCompanymaychangeanyof
thetermsoftheAgreementforanyreasonnotlistedunderparagraph30.2.
30.4. For any changes made in paragraphs 30.2 and 30.3, the Company shall provide the Client with
advance
noticeof2BusinessDays.However,theClientacknowledgesthatachangewhichismade
toreflectachangeofApplicableRegulationsmay,ifnecessary,takeeffectimmediately.
30.5. Foranychangemadeunder(a),(d)and(e)ofparagraph30.2.,thenoticeoftheCompanyshallbea
Written
Notice including a post on the Company’s Website. For any other change of the Client
AgreementtheCompany,wheretheCompanyelectstoprovide such WrittenNoticeviaaposton
the Website, the Company shall also provide the said Written Noticewithan additional means of
WrittenNotice.
30.6.
When the Company provides Written Notice of changes under paragraphs 30.2 and 30.3 it shall
informtheClientofthedateitcomesintoeffect.TheClientshallbetreatedasacceptingthechange
onthatdateunless,beforethen,theClientinformstheCompanythattheClientwishestoterminate
theAgreementandnotacceptthechange.TheClientshallnothavetopayanychargesasaresult
of terminating in this case, other than costs due and payable for Services offered until the
termination.
30.7. The Company shall have the right to review its costs, fees, charges, commissions,
financing fees,
swaps, trading condition s, execution rules, roll over policy and trading times, found on the
Company’s website and/or Platform, from time to time. Such changes shall be effected on the
Websiteand/or
thePlatformandtheClientisresponsibletocheckforupdatesregularly.Intheabsenceof
aForce
Majeureevent,theCompanyshallbeprovidingtheClientwithadvancenoticeonitsWebsiteofat
least15BusinessDays.TheClientshallbetreatedasacceptingthechangeonthatdateunless,before
then, theClientinformsthe CompanythattheClientwishestoterminatetheAgreement
andnot
acceptthechange.TheClientshallnothavetopayanychargesasaresultofterminatinginthiscase,
otherthancostsdueandpayableforServicesoffereduntilthetermination.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
30.8. The Company shall have the right to review the Client’s Categorization, according to Applicable
RegulationsandinformtheClientaccordinglyofthechangebeforeitcomesintoeffectbyproviding
theClientwithadvancenoticeofatleasttwo(2)BusinessDays.Notwithstandingparagraph26.1,
changingtheClient’sCategorizationmay
alsomeancha ngingthetypeofClientAccountoftheClient.
The Client shall be treated as accepting the change on that date unless, before then, the Client
informstheCompanythattheClientwishestoterminatetheAgreementandnotac ceptthechange.
30.9. WheretheCompanydee msthat
anyamendmentsarematerialand/orwouldchangethebalancein
theCompany’sfavouror totheClient’sdetriment,suchamendmentswilltakeeffectonthedate
specifiedintheCompany’snoticetotheClient,in ordertoprovidetheClientwithpriornoticealong
withtheirrighttocancelthe
Agreement.
30.10. TheClienthastherighttocanceltheAgreementwheretheydonotagreewithanyamendments
made by the Company. In the same way, the Company reserves the right to terminate the
AgreementwheretheClientdoesnotagreewithanyamendmentstheCompanymaymake.
30.11.
AnyamendmentswillaffectallongoingbusinessbetweentheClientandtheCompany,unlessstated
otherwiseintheCompany’s notice.
30.12. Itis the Client’s responsibility to remainup‐to‐date with anychangestheCompany makesto the
Agreement.Theapplicableversionatanytimeshallbethelatest
versionavailableontheCompany’s
website.Intheeventofadispute,thelatestversionavailableatthetimeofthedisputeshallprevail.
31.TerminationandResultsofTermination
31.1.WithoutprejudicetotheCompany’srightsunderthisAgreementtoterminateitimmediatelywithout
priornoticetotheClient,eachParty mayterminatethisAgreementwithimmediateeffectbygiving
atleast15BusinessDaysWrittenNoticetotheotherParty.
31.2. Termination by any Party will not affect
any obligation whichhas already been incurred by either
PartyoranylegalrightsorobligationswhichmayalreadyhavearisenundertheAgreementorany
Transactionsmadehereinafter.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
31.3.UponterminationofthisAgreement,allamountspayablebytheClienttotheCompanywillbecome
immediately due and payable including (but not limited to) all outstanding costs and any other
amountspayabletotheCompany,anychargesandadditionalexpensesincurredortobeincurredby
theCompanyas
aresultoftheterminationoftheAgreement.
31.4.OncenoticeofterminationofthisAgreementissentandbeforetheterminationdate:
a) TheClientwillhaveanobligationtocloseallhisOpenPositions.Ifhefailstodoso,upontermination,
theCompanywillcloseanyOpen
Positions;
b) TheCompanywillbeentitledtoceasetogranttheClientaccesstothePlatform(s)ormaylimitthe
functionalitiestheClientis allowedtouseonthePlatform(s);
c) TheCompanywillbeentitledtorefusetoacceptnewOrdersfromtheClient;
d) TheCompanywill
beentitledtorefusetotheClienttowithdrawmoneyfromtheClientAccountand
the Company reserves theright to keep Client’s funds as necessaryto close positions which have
alreadybeenopenedand/orpayanypendingobligationsoftheClientundertheAgreement.
31.5.UponTerminationanyor
allthefollowingmayapply:
a) TheCompanyhastherighttocombineanyClientAccountsoftheClient,toconsolidatetheBalances
insuchClientAccountsandtosetoffthoseBalances;
b) TheCompanyhastherighttoclosetheClientAccount(s);
c) TheCompanyhastheright
toconvertanycur rency;
d) TheCompanyhastherighttocloseouttheClient’sOpenPositions;
e) InabsenceofillegalactivityorsuspectedillegalactivityorfraudoftheClientorinstructionsfromthe
relevantauthorities, if thereis Balance in theClient’s favour, the Companywill(after withholding
suchamountsthatintheCompany’sabsolutediscretionconsidersappropriateinrespectoffuture
liabilities)pay such Balance to theClient as soon asreasonablypracticable andsupply him with a
statementshowinghowthatBalancewasarrivedatand,whereappropriate,instructanyNominee
or/andanyCustodiantoalso
payanyapplicableamounts.Suchfundsshallbedeliveredinaccordance
totheClient’sInstructionstotheClient.ItisunderstoodthattheCompanywilleffectpaymentsonly
toanaccount inthenameoftheClient.TheCompanyhasthe righttoref u se, atitsdiscretion,to
effectthirdparty
payments.
31.6. The Company shall terminate the Agreement with immediate effect, notwithstanding any other
action,intheeventof:
a) abreachofanypartyoftheAgreementbytheClient
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
b) wheretheCompanyhasre asonablegroundstobelievethattheClienthavenotactedingoodfaith,
including, but not limited to where the Company determines that the Client has, willingly or not,
abused the Company’s ‘Negative Balance Protection’ policy. This includes, but not limited to the
Clienttrading(playing)
thegap,hedgingtheirexposureusingmultipletradingAccountseitherunder
thecompanyordifferentcompany,whetherunderthesameprofileorinconnectionwithanother
Client.Furthertotheabove,itshouldbenotedthattheCompanyreservestherightnottoapplythe
NegativeBalanceprotractiontoProfessional
ClientsineventwheretheNegativeBalanceprotraction
wasabusedaccordingtoparagraph31.6,orinEventofDefaultaccordingtoparagraph15.
c) Anissuanceofanapplication,order,resolutionorotherannouncementinrelationtobankruptcyor
winding‐upproceduresinvolvingtheClient;
d) Client’sdeathorincapacity(please
notethatintheeventofdeath,anyfundsavailableintheClient
Account(s)shallformpartoftheirestate);
e) abreachofanyapplicablelawbytheClient,includi n g,butnotlimitedtoanya pplicableanti‐money
launderinglawsandregulations;
f) theClienthasactedcontraryto
theCompany’sOrderExecutionPolicyoranyotheroftheir Policies
orprocedures.
31.7. Uponterminationof theAgreementtheCompanywilltransfertotheClientanyamountavailablein
their Account(s), net of any outstanding amount that is due to the Company, except where the
Companyisprohibitedto
dosobylaw.
31.8. The Company may amendthis Agreement andany arrangements made hereunder at any time by
writtennoticetotheClient.TheClientwillbedeemedtoacceptandagreetotheamendmentunless
theynotifytheCompanytothecontrarywithinten(10)Businessdays
ofthedateoftheamendment
notice.IftheClientdoesobjecttotheamendment,theamendmentwillnotbebindingonthem,but
their account will be suspended and they will be required to close their account as soon as is
reasonablypracticable.
32.ClosureofClientsAccount
32.1.TheClientisentitledtoclosetheirTradingAccount(s)atanytime,aftertheycloseallopenpositions
in their Account(s) and complete any obligationsto the Company which may already have arisen.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
Only when the Client has finished with the mentioned obligations they are eligible to close their
TradingAccount(s).
32.2. In order for the Client to terminate their Trading Account(s), a withdrawal request of the entire
amountavailableintheirAccount(s)mustbeplaced,inaccordancewiththeCompany’swithdrawal
procedures
describedin Paragraph 17, followed by an official email to the Company stating their
requirementtoterminatetheirAccount(s).
32.3.WithoutprejudicetoParagraph17and31,theClientmaysubmitawithdrawalrequestviaemailfor
credit/debit card transfers in the instances where the remaining balance in the Client’s
Account
exceeds40EUR/USD,asitisnotpossiblefortheClienttoplacesuchawithdrawalrequestthrough
theClientDashboard.
32.4. Oncethe Companyreceives the Account Closure request or executesthe withdrawalrequest, the
Client’saccountwillbeterminatedwithinone(1)businessday.
32.5.TheClient’s
Accountcannotbereopenedwithinninety(90)daysfromtheaccountclosuredate.
32.6IntheeventthattheCompanydecidestocloseaClient'saccountforanyreason,andtheClientfails
toplacea withdrawalrequest(whichincludesmaintaininguptodatefundingdetailsandupto
date
andcompleteKYCprofiledocuments)withinaperiodof15businessdaysfromthedateofnotification,
theCompanyreservestherighttochargeamaintenancefeeofEUR500forthemaintenanceofthe
Client'sfundswithinitscreditinstitutionandotherapplicablefees.Thisfeewillbededucted
fromthe
Client'sremainingaccountbalance.
33.ComplaintsandDisputes
33.1.IftheClientwishestoreportacomplaint,hemustsendanemail atcompliance@alvexo.euwiththe
completed‘ComplaintsForm’.TheCompanywilltrytoresolveitwithoutunduedelayandaccording
totheCompany’sComplaintsHandlingPolicyandProcedures.
33.2.IfasituationariseswhichisnotexpresslycoveredbythisAgreement,thePartiesagreetotryto
resolvethematteronthebasisofgoodfaithandfairnessandbytakingsuchactionasisconsistent
withmarketpractice.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
33.3.ItisnotedtheClient,dependingon theamountofthecomplaint,mayhavetherightunderApplicable
Regulations,tomakeacomplaintattheFinancialOmbudsmanofCyprus.
33.4.TheClient’srighttotakelegalactionremainsunaffectedbytheexistenceoruseofanycomplaints
proceduresreferred
toabove.
34.Severability
34.1.ShouldanypartofthisAgreementbeheldbyanyCourtofcompetentjurisdictiontounenforceable
orillegalorcontraveneanyrule,regulationorbylawofanyMarketorregulator,thatpartwillbe
deemedtohavebeenexcludedfromthisAgreementfromthebeginning,andthisAgreement
willbe
interpreted and enforced as though the provision had never been included and the legality or
enforceabilityoftheremainingpro visionsoftheAgreementorthelegality,validityorenforceability
ofthisprovisioninaccordancewiththelawand/orregulationofanyotherjurisdiction,shallnotbe
affected.
35.Non‐ExerciseofRights
35.1. Either Party’s failure to seek redress for violations, or to insist upon strict performance, of any
conditionorprovisionof thisAgreement,oritsfailuretoexerciseanyorpartofanyofrightorremedy
towhichthatPartyisentitledunderthisAgreement,shallnotconstitutean
impliedwaiverthereof.
36.Assignment
36.1.TheCompanymayatanytimesell,transfer,assignornovatetoathirdpartyanyorallofitsrights,
benefitsorobligationsunderthisAgreementortheperformanceoftheentireAgreementsubjectto
providing15BusinessDayspriorWrittenNoticetotheClient.Thismaybe
donewithoutlimitationin
theeventofmergeroracquisitionoftheCompanywithathirdparty,reorganizationoftheCompany,
winding up of the Company or sale or transfer of all or part of the business or the assets of the
Companytoathirdparty.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
36.2. It is agreed and understood that in the event of transfer, assignmen t or novation described in
paragraph 36.1 above, the Company shall have the right to disclose and/or transfer all Client
Information (including without limitation personal data, recording, correspondence, due diligence
andclientidentificationdocuments,filesandrecords,the
Clienttradinghistory)transfertheClient
AccountandtheClientMoneyasrequired,subjectto providing15BusinessDayspriorWrittenNotice
totheClient.
36.3. The Client may not transfer, assign, charge, novate or otherwise transfer or purport to do so the
Client’srightsorobligationsundertheAgreement.
37.Introducer/Affiliates
37.1. In cases wherethe Client is introduced to the Companythrougha thirdpersonsuch asa business
introducerorassociateoraffiliate("Introducer”),theClientacknowledgesthattheCompanyisnot
responsible or accountable for the conduct and/or representations of the Introducer and the
Company is not bound
by any separate agreements entered into between the Client and the
Introducer.
37.2. TheClientacknowledgesandconfirmsthathisagreementorrelationshipwith theIntroducermay
resultinadditionalcosts,sincetheCompanymaybeobligedtopaycommissionfeesorchargesto
the Introducer. If such apply they will
be disclosed to the Client as provided under Applicable
Regulations.
38.AuthorizedRepresentative
38.1.TheCompanymayincertaincasesacceptanAuthorizedRepresentativeonbehalfoftheClientto
placeOrderstotheCompanyortohandleanyothermattersrelatedtotheClientAccountorthis
Agreement, provided the Client notifies the Company in writing of the appointment of an
Authorized
RepresentativeandthispersonisapprovedbytheCompany,fulfillingalloftheCompany
specificationsforthis.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
38.2. Unless the Company receives a written notification from the Client for the termination of the
authorization of Authorized Representative, the Company, without prejudice to paragraph 38.4
hereinbelow, has therighttocontinueacceptingOrdersand/orotherinstructionsrelatingtothe
ClientAccountbytheAuthorizedRepresentativeonthe
Client’sbehalfandtheClientwillrecognize
suchordersasvalidandcommittingtohim.
38.3.ThewrittennotificationfortheterminationoftheauthorizationoftheAuthorizedRepresentativehas
tobereceivedbytheCompanywithatleast5days’noticepriortheterminationoftheauthorization
date.
38.4.TheCompanyhastheright(butNOTanobligationtotheClient)torefusetoacceptOrdersand/or
otherinstructionsrelatingtotheClientAccountfrom the Autho rizedRepres entative inany ofthe
followingcases:
a) If the Company reasonably suspects that the Authorized Representative is not legally allowed
or
properlyauthorizedtoactassuch;
b) AnEventofDefaultoccurred;
c) InorderfortheCompanytoensurecompliancewiththerelevantmarketrulesandorpractices,
ApplicableRegulationsorotherapplicablelaws;or
d) InordertoprotecttheinterestoftheClient.
39.MultipleAccountHolders
39.1.WheretheClientcomprisestwoormorepersons,theliabilitiesandobligations undertheAgreement
shallbejointandseveral.Anywarningorothernoti cegiventooneofthepersonswhichformthe
Clientshallbedeemedtohavebeengiventoallthepersonswhoformthe
Client.AnyOrdergivenby
oneofthepersonswhoformtheClientshallbedeemedtohavebeengivenbyallthepersonswho
formtheClient.
39.2.IntheeventofthedeathormentalincapacityofoneofthepersonswhoformtheClient,allfunds
held
bytheCompanyoritsNominee,willbeforthebenefitandattheorderofthesurvivor(s)andall
obligationsandliabilitiesowedtotheCompanywillbeowedbysuchsurvivor(s).
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
40.ApplicableandGoverningLawandApplicableRegulations
40.1.Ifasettlementisnotreachedbythemeansdescribedinparagraph33,alldisputesandcontroversies
arisingoutoforinconnectionwiththeAgreementshallbefinallysettledincourtinCyprus.
40.2.ThisAgreementisgovernedbytheLawsofCyprus.
40.3.Alltransactionson
behalfoftheClientshallbesubjecttoApplicableRegulationsandanyotherpublic
authorities which govern the operation of the Cyprus Investment Firms, as they are amended or
modified from time to time. The Company shall be entitled to take or omit to take any measures
which it considers necessary
to ensure compliance with the Applicable Regulations, the relevant
marketrules.AnysuchmeasuresasmaybetakenshallbebindingontheClient.
40.4.AllrightsandremediesprovidedtotheCompanyundertheAgreementarecumulativeandarenot
exclusiveofanyrightsorremediesprovidedbylaw.
41.Placing,CancellingorRemovingOrdersandExecutionofClientOrders
41.1. Orders canbeplaced, executed and(ifallowed)changed or removedwithinthe TradingHoursfor
eachtypeofCFDappearingontheCompany’sWebsite,asamendedfromtheCompanyfromtimeto
time.
41.2.PendingOrders,notexecuted,shallremaineffectivethroughthenexttradingsession(asapplicable).
41.3.MarketOrdersnotexecutedbecausethereisnotenoughvolumetofillthem,willnotremaineffective
andwillbecancelled.
41.4. All open spotpositions will be rolled overto the next business day at the close of businessin the
relevant Underlying Market, subject to the
Company’srights to close theopen spot position. Any
openforwardpositionsmayberolledoverattheexpiryoftherelevantperiodintothenextrelevant
periodsubjecttotheCompany’sdiscretionanduponconfirmationoftheClient.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
41.5. Orders shall be valid in accordancewiththetypeandtime of the givenOrder, as specified by the
Client.Ifthetimeofvalidityoftheorderisnotspecified,itshallbevalidforanindefiniteperiod.
However,the Companymaydeleteoneor all pendingordersif
theClientAccountEquityreaches
zero.
41.6.Orderscannotbechangedorremovedafterplacedin themarket.StopLossandTakeProfitOrders
maybechangedevenifthetradewasplacedinthemarketas longastheyarehigherindistancethan
aspecificlevel(dependingon
thetradingsymbol).
41.7. The Client maychangetheexpirationdateofPendingOrdersordeleteormodifya PendingOrder
beforeitisexecuted.
41.8. The Company shall receive and transmit for execution all Orders given by the Client strictly in
accordancewiththeirterms.TheCompanywill
havenoresponsibilityforcheckingtheaccuracyof
anyOrder.
41.9. The Company has the right to limit the total volume of trades that can be opened temporary or
permanently on any of the financial instruments offered on the Company’s trading platform. In
addition, the Companyhastherightto
impose such limits dependingon the accounttype/class a
Clientmaintains.
41.10.ExecutionofOrders:
a) Price:For anygiven CFD/FX Pair, the Company will quotetwo prices: the higher pric e(ASK) at
whichtheClientcanbuy(golong)thatCFD/FXPair,andthelowerprice(BID)at
whichtheClient
can sell (go short)that CFD/FX Pair.Collectively, the ASK and BIDprices are referred toas the
Company’sprices.ThedifferencebetweenthelowerandthehigherpriceofagivenCFD/FXPair
isthespread.
b) Such orders as Buy Limit, Buy Stop and Stop Loss,
Take Profit for opened short position are
executedatASKprice.SuchordersasSellLimit,SellStopandStopLoss,Takeprofitforopened
longpositionareexecutedatBIDprice.TheCompany’spriceforagivenCFD/FXPairiscalculated
byreferencetothepriceoftherelevantunderlyingasset,whichtheCompanyobtainsfromthird
partyexternalreferencesources.
c) TheCompany’schargescanbefoundontheCompany’swebsiteand/ortradingplatforms.The
Companyupdatesitspricesasfrequentlyasthelimitationsoftechnologyandcommunications
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
links allow and are live onthe Client’s platform.The Company reviews its third party external
reference sources from time to time to ensure that the data obtained continues to remain
competitive.
d) The Company will not quote any price outside the Company’s operations time, therefore no
orderscanbeplaced
bytheClientduringthattime.Incertainmarketconditionstheexecutionof
PendingOrderisnotguaranteedortheactualpriceoftheexecutionmaydifferfromthePending
Order’srequestedprice.
e) PendingOrderExecutionProcessforStopLoss,BuyStopandSellStop:ThePendingorder’sprice
isatriggerwhichactivatesamarketorderforexecutionatthenextbestpriceatthemarket.
Ifthepricereachesanordersuchas:StopLoss,TakeProfit,BuyLimit,BuyStop,SellLimitorSell
Stop,theseordersareinstantlyexecuted.However,undercertaintradingconditionsit
maybe
impossibletoexecuteordersattheClient'srequestedprice.Inthiscase,theCompanyhasthe
righttoexecutetheorderatthefirstavailableprice.
Inaddition,theexecutionof ordersis not guaranteed,hence, under certain market condi tions
theordersmightberejected.Theminimumlevel
forplacingStopLoss,TakeProfit,BuyLimit,Buy
Stop, Sell Limit and Sell Stop orders, for a given CFD/FX Pair, is specified on the Company’s
website.
Furtherinformationcanbefoundinthe“BestInterest&OrderExecutionPolicy”
41.11. Duringthecourseof thisAgreementinrelationtoallindividualCFDtradingtheCompanywillreceive
theClientOrdersandshallactastheexecutionvenueandcounterpartyintheCFD.
41.12. TheCompanyisundernoobligation,unlessotherwiseagreedintheAgreement,tomonitororadvise
theClientonthe status ofanyTransactionorto closeoutany Client’sOpenPositions.Whenthe
Companydecidestodoso,thiswillbedoneonadisc retionarybasisandwillnotbeconsideredan
undertakingofanobligationtocontinue.
41.13. ItistheClient’sresponsibilityto
beawareofhispositionsatalltimes.
42.Quotes
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
42.1. In theeventthatthe Companyis unableto proceedwithanOrder, with regard topriceor size or
otherreason,dependinginthetypeoftheClientAccount,eithertheCompanywillsendare‐quoteto
theClientwiththepriceitis willingtodealuntil
thepricetheClientasksisavailable(forFIXtypesof
ClientAccounts)ortheOrderwillopenattheclosestavailablepriceinthemarket(forECNtypesof
ClientAccounts).
42.2. The Quotes appearing on the Client’s terminal are live. However, if there’s high volatility in the
Underlying
MarkettheexecutionoftheOrdermaychangeduetoexecutiontimeandalsotheClient
mayaskforpricebuthewillgetthefirstpricethatwillbeinthemarket.
42.3.TheCompanyprovidesQuotesbytakingintoaccounttheUnderlyingAssetprice,butthisdoesnot
meanthattheseQuotesarewithinanyspecificpercentageoftheUnderlyingAssetprice.Whenthe
relevant Underlying Market is closed, the Quotes provided by the Company will reflect what the
CompanythinkstobethecurrentBidandAskpriceoftherelevantUnderlyingAssetatthattime.The
ClientacknowledgesthatsuchQuoteswillbesetbytheCompanyatitsabsolutediscretion.
43.TrailingStop,ExpertAdvisorandStopLossOrders
43.1. TheClient agreesthat tradingoperations using additional functions oftheClientTradingTerminal
suchasTrailingStopand/orExpertAdvisorareexecutedcompletelyundertheClient’srespo nsibility,
astheydependdirectlyonhistradingterminalandtheCompanybearsnoresponsibilitywhatsoever.
Furthermore,itisherebyclarifiedthat
anyusageofExpertAdvisorisabsolutelyforbiddenunderthis
Agreement.
43.2. The Client agrees that placin g a Stop Loss Order will not necessarily limit losses to the intended
amounts, because ma rket conditions may make it impossible to execute such an Order at the
stipulatedpriceandtheCompanybears
noresponsibilitywhatsoever.
44.MarginRequirements
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
44.1.TheClientshallprovideandmaintaintheInitialMarginand/orHedgedMargininsuchlimitsasthe
Company,atitssolediscretion,maydetermineatanytimeundertheContractSpecificationsforeach
typeofCFD.
44.2.ItistheClient’sresponsibilitytoensurethatheunderstandshowMargin
requirementsarecalculated.
44.3. Unle ss a Force Majeure Event has occurred, the Company has the right to change the Margin
requirements,givingtotheClientTwo(2)BusinessDaysWrittenNoticepriortotheseamendments.
InthissituationtheCompanyhastherighttoapplynewMarginrequirementstothe
newpositions
andtothepositionswhicharealreadyopen.
44.4.TheCompanyhastherighttochangeMarginrequirementswithoutpriornoticeto theClientinthe
case of Force Majeure Event. In this situation the Company has the right to apply new Margin
requirementstothenewpositions
andtothepositionswhicharealreadyopen.
44.5.Withoutprejudicetoparagraph14.1.ofthisAgreement,theCompany hastherighttocloseandor
limit the sizeof Clientopen positions (New orGross) and to refuseClient orders to establish new
positionsinanyofthefollowing
cases:
a) TheCompanyconsidersthatthereareabnormaltradingconditions.
b) ThevalueofClientcollateralfallsbelowtheminimummarginrequirement.
c) Atanytimeequity(currentbalanceincludingopenp ositions)isequaltoorlessthanaspe cified
percentageofthemargin(collateral)neededtokeeptheopen
position.
d) TheCompanymakesaMarginCallandtheClientfailstomeetit.
e) TheCompanyshallnotmakeanyMarginCalltotheClientbutintheeventthatitdoes,orinthe
eventthatthePlatformwarnstheClientthatitreached50%ofthe
MarginintheClientAccount,
theClientshouldtakeanyoranyofthethreeoptionstodealwiththesituation :
i. Limitexposure(closetrades);or
ii. ClosesomeoftheClientsCurrentopenpositions
iii. MaintainasubstantialMarginLevel.
44.6. IntheeventthatClientsmarginlevel
dropstoorbelow75%theClientwillnotbeabletoopenany
new positions. In the eve nt that Clients Equity falls below 50% for Retail clients and 15% for
ProfessionalClientsoftheUsedMarginoftheClientsaccounttheCompanyhastherighttorefuse
newOrders.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
InsuchcasetheCompanywillsendClientsanemailand/orSMSnotificationasanearlywarningof
the performance of the Clients open positions, however, the Company does not bear any
responsibilityincasetheClientdoesnotreceivethesaidnotificationinatimelymannerorincase
the
Clienthasoptedoutfromreceivingemailand/orSMSnotificationsfromtheCompany.
44.7. MarginmustbepaidinmonetaryfundsintheCurrencyoftheClientAccount.
44.8. The Client undertakesneither to create nor to have outstanding any securityinterest whatsoever
over,nortoagreetoassign
ortransfer,anyoftheMargintransferredtotheCompany.
45.SwapFreeClientAccounts
IslamicaccountsthatarecompliantwiththeSharia law.
Forex Islamicaccountisknownasa swap‐freeaccountasthereis noswaporrolloverintereston
overnight positions, which is against the Muslim faith. All Mus lim clients can benefit from the
Company’sdynamictradingconditionsbyopeningany
accountwithus.
Islamicaccountshaveexactlythesametradingconditionsandtermsasourregulartradingaccount
types.Theonlydifferenceisthattherearenoswaps.
PleasemakesureyoucomplywithourIslamic(Swap‐Free) tradingaccountuseagreementbefore
applyingforaswap‐freeaccount
status.
45.1. In the event the Client, due to their observance of their religious beliefs, cannot receive or pay
interest,suchClientmayapply,bycompletingandsubmittingtotheCompanyanapplicationform
whichshallbeprovidedtoyouon yourrequest(thisformmaybeamendedbythe
Companyfrom
timetotime)orviasuchotherprocedureastheCompanymaydesignatefromtimetotimeinitssole
discretion,fortheirAccounttobedesignedasaSwapFreeAccountnotchargedwithorentitledto,
premiumsand/orrolloversand/orinterest(“SwapFreeAccount”).TheClienthereby
confirmsand/
oracceptsand/ordeclaresthatarequesttorendertheirAccountSwapFreeshallonlybemadedue
tothesaidIslamicreligiousbeliefsandfornootherreasonwhatsoever.TheCompanyreservesthe
righttorefuseacceptingtherequestofaClienttodesignatetheirAccountas
aswapfreeaccount,
uponitssoleandabsolutediscretionwhichshallbeconclusiveandundisputableupontheClient.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
45.2.IntheeventthattheCompanysuspectsthataClientisabusingtherightsconferredtothembythe
classificationoftheAccountasSwapFreeAccount,theCompanyhastheright,withoutpriornotice,
toproceedwithoneormoreofthefollowing:
a) TheCompanymayaddcommission
uponeachandeveryoneofthetradesexecutedontheSwap
Free
Account;and/or
b) TheCompanymay cancel thespecial rightsand/orconditionsconferred totheAccount duetoits
classificationasSwapFreeAccount,recallthedesignationoftheAccountasSwapFreeAccountand
renderit
anormaltradingAccount;an d/or
c) TheCompanymayrestrictand/orprohibittheClientfromhedgingtheirpositions;and/or
d) TheCompanymay,uponitssolediscretion,closeanyopenpositionsandreinstatethemuponthe
thenprevailingmarketprice.TheClienthereby,acknowledges,agreesandacceptsthathe/she
shall
bearallcostsderivedfromtheaforementionedaction,includingbutnotlimitedto,thecostonthe
changeoftheSpread.
45.3. The Company offers, at its discretion, swap free (or “Islamic”) accounts for any Clients who, for
religiousreasons,maychoosenottoreceiveorpaydailyswap
fees.ClientswithSwapFreeAccounts
shallbeallowedtotradeinselectedCFDsinunderlyingFinancialInstrumentswhichshallbeselected
bytheCompanyalsoinitssolediscretionandinaccordancewithitsinternalpolicies.Thelistofsuch
underlyingFinancialInstruments (or thelistofthoseCFDs
forwhichSwapFreetradingwill notbe
permitted)shallbenotifiedtoeachClientwhoseaccountisdesignatedasSwapFreeAccount.
45.4. WhereyouhaveaSwapFreeAccount,youareobligedtocloseanyopenCFDpositionwithin45(forty‐
five)calendardaysofopeningthereof.In
theeventofyourfailuretodoso,theCompanyshallhave
arighttotreatanysuchinstanceasanabusebyyouofthetermsofoperationofsuchSwapFree
Accountandtakeanyoftheactionsspecifiedinparagraphs(a)to(d)ofParagraph45.2aboveand/or
chargetosuchopenCFDpositionstherolloverchargesinaccordancewithParagraph15hereof,in
eachcasewithretroactiveeffect.
45.5. TheCompanyreservestherightto terminateswapfreeprivileges atanytime,provideditprovides
noticetotheclientsasstipulatedinthisAgreement.
45.6. For
Islamicaccountswithopenpositionsextendingbeyondoneyear,theCompanyreservestheright
toimposeswapcharges.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
45.7. Ifaclientdoesnotinitiateanynewtrades foraperiodexceeding12months,theCompanyreserves
therighttochargeamaintenancefee,irrespectiveofanyopenpositionstheclientmayhold.
45.8. SwapFreeAccountsareliablefordividends,othercorporateactionsanddailyfundingcharges
which
willbereflectedintherelevantAccountstatements.
45.9. Clients who wish to have a Swap Free Account and are not of any Islamic Religion, must create a
minimumtradingvolumepermonth.
The minimum trading volume per month will be calculated for closed positions only as follows:
AccountEquity*300
Example:accountequity(atJanuary1st)was520K$‐>clientshouldcreateminimumtradingvolume
of156M$(520K$*300)tilltheendofthemonth.
**Theequitywillbetakenfromthefirstdayofthemonth
Formulatocalculatetradingvolume:
• FX:Numberoflots
*Contractsize*ConversiontoUSdollarExample:EURUSD1
lot‐>1*100,000euro*1.22=122,000$
CFD:Numberoflots*Contractsize*Closingprice*ConversiontoUSdollarExample:XAUEUR1lot‐>1*100
*1090.95euro*1.22=133,096$
46.Cryptocurrencies/Virtualcurrencies
46.1. The Company may, at its sole discretion offer CFDs on cryptocurrencies for trading on its Online
TradingFacility, fromtimetotime.Cryptocurrencies,whenusedinthisagreement,unlessthecontext
otherwiserequires,shallmeanatypeofdecentralizeddigitalcurrencyorassetwhichisnotissuedby
any
central bank or issuer in which encryptiontechniques are used to facilitate the generation of
unitsofthecurrencyorassetandverifythetransferofunits(“Cryptocurrencies”).
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
46.2. The Client hereby acknowledges and accepts that Cryptocurrencies are traded on non‐regulated
decentralizeddigitalexchangesandthereis nospecific European regulatoryfr ameworkgoverning
the trading in Cryptocurrencies. Accordingly, the price formation and price movements of these
productsdependsolelyontheinternalrulesoftheparticulardigital
exchangewhichmaybesubject
to change at any point in time and without prior notice. In this respect, the Client further
acknowledges and accepts that this may often lead to wide fluctuation (i.e. high volatility) in the
pricesoftheseproducts,whichmaybesubstantiallyhighercomparedtootherFinancial
Instruments
offeredbytheCompany,andmayresultinsignificantlossoverashortperiodoftime.
46.3.Themar ketandpricingdataonCryptocurrenciesarederivedfromthedigitaldecentralizedexchanges
thattheCryptocurrenciesaretradedon.Duetothefactthatthemarketanddatapricingformation
rules
onCryptocurrencies,providedbysuchexchanges,arenotsubjecttoanyregulatorysupervision,
theymay besubjectto cha nges intherelevantdigitalexchange’sdiscretionatanytime.Likewise,
suchdigitalexchangesmayintroducetradingsuspensionsortakeotheractionsthatmayresultinthe
suspensionorcessationoftrading
onsuchexchangesorthepriceandmarketdatafeedbecoming
unavailabletotheCompany.TheabovefactorscouldresultinmaterialadverseeffectontheClient’s
open positions, including the loss of all of the Client’s invested capital. Where a temporary or
permanent disruption to or cessation of trading occurs
on any digital exchange from which the
company derives their price feeds for the relevant Cryptocurrency, the Client’s positions in such
Cryptocurrency will be priced at the last available price for the relevant Cryptocurrency, and the
Client may be unable to close or liquidate their position or withdraw any funds
related to such
positionuntilthetradingontherelevantdigitalexchangeresumes(ifatall).TheClientacceptsthat
where trading resumes again at either the relevant initial digital exchange or on any successor
exchangethereof,there maybesignificantpricedifferential(pricegapping)whichmayimpactthe
valueof
theClient’sCFDpositionsin the relevantCryptocurrencies andresultsignificant profitor
losses.Wheretradingdoesnotresume,alloftheClient’sinvestedcapitalcouldpotentiallybelost.
The Client hereby acknowledges accepts that they have been informed by the Company of and
understandsthisparticularriskintoaccount
whentakinginvestmentdecisionsinrespectoftrading
CFDsonCryptocurrencies.
46.4.TheClientherebyacknowledges,representsandwarrantstothecompanythat,whentradinginCFDs
on Cryptocurrencies, they fully understand the specific characteristics and risks related to these
Cryptocurrencies and that trading in Cryptocurrencies and/or CFDs on Cryptocurrencies
is not
appropriateforallinvestors.
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureandextentof consumer protectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
alimited period to carry on activities which are necessary for
the performanceofpre‐existingcontracts, are available on the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
47.Risks
ThevalueofthefinancialinstrumentswhichyougainanexposureinviaaCFD(orothersimilarproducts)position
maygoupanddown.YoushouldmakesureyoufullyunderstandtherisksinvolvedintradingCFDs(andrelated
products)andtakeappropriateadviceifnecessary.CFDtradingcarries
ahigherdegreeofriskthanordinaryshare
dealingandmaynotbesuitableforeverycustomer.Afurtherdetailedexplanationof therisksassociatedwith
tradingontheTradingPlatformissetoutintheRiskDisclosureNoticewhichcanbefoundbyclickingontheRisk
Warningonthe
Website.
48.BonusTrading
WithaccordancetotheregulationsoftheCyprusSecuritiesandExchangeCommission(CySec)Circulars
C168andC194,theCompany,nolongeroffersanybonusestoitsClients.
49.ThirdPartyTechnology
The Company makes use of third party technology to collect information required for traffic
measurement, research, and analytics. Use of third party technology entails data collection. We
thereforewouldliketoinformClientstheCompanyenablesthirdpartiestoplaceorreadcookieslocated
onthebrowsersofusersentering
theCompany’sdomain.Saidthirdpartiesmayalsouse webbeacons
tocollectinformationthroughadvertisinglocatedontheCompany’swebsite.Pleasenotethatyoumay
change your browser settings to refuse or disable Local Shared Objects and similar technologies;
however,bydoingsoyoumaybedisablingsomeof
thefunctionalityofCompany’sservices.
50.ReviewofthePolicy
AlvexoisownedandoperatedbyVPRSafeFinancialGroupLimitedaCyprusInvestmentFirm(CIF)supervisedandregulatedbytheCyprus
SecuritiesandExchangeCommission(CySEC)withCIFlicensenumber236/14andcompanyregistrationnumberHE322134,locatedat1,
AgiasFylaxeosStreet,3025Limassol,Cyprus.
Deemedauthorisedandregulated
bytheFinancialConductAuthority.Thenatureand extent ofconsumerprotectionsmaydifferfrom
thoseforfirmsbasedintheUK.DetailsoftheFinancialServicesContractsRegime,whichallowsEEA‐basedfirmstooperateintheUKfor
a limited period to carry on activities which are necessaryfor
the performanceofpre‐existingcontracts, are availableon the Financial
ConductAuthority’swebsite.
KPMG Center, Level 2,
1,AgiasFylaxeosStreet,
3025Limassol,Cyprus
ThePolicyisreviewedbytheComplianceFunctiononaregularbasisandatleastonceayear.
TheCompanywillupdatethePolicywhenevernecessary.Updatesmayoccurincaseof:
changesinlegislation;
• changesintheCompany’sbusinessoperations,includingtheimplementationofnewsystems;
• organisationalchanges
withintheCompany;
• newinternalrules,proceduresorpolicieswithintheCompany;emergenceofnewrisks;
• changesintechnologies.
